There's a lot of truth in the expression, "As comfortable as an old pair of shoes." So before you toss high-quality shoes into the trash heap, you may want to consider having them fixed.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

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Sample Subscriber Comments/Reviews About Shoe Repair Shops

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Shoe Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Shoe Repair Shops.

• Subscriber from BURNSVILLE, MN wrote Another Shop: Tells you up front cost est and if it is worth doing........
• Subscriber from ST PAUL, MN wrote Another Shop: George's is great at suggesting treatments which are better for my shoes than what I..........
• Subscriber from SAINT PAUL, MN wrote Another Shop: Very competent: very helpful.......
• Subscriber from BROOKLYN PARK, MN wrote Another Shop: Owned by a woman who does the work herself. Quick turnaround, very reasonably priced........
• Subscriber from SAINT PAUL, MN wrote Another Shop: When you need a shoe repaired, this is the place to go. I have western..........
• Subscriber from MENDOTA HTS, MN wrote Another Shop: The best shoe repair person I have ever come across........
• Subscriber from MINNEAPOLIS, MN wrote Another Shop: It took 3 weeks to put new tips on my high heels which seems kind..........
• Subscriber from SAINT PAUL, MN wrote Another Shop: Seems a little high priced, but I do not have a good basis for comparison........
• Subscriber from MINNEAPOLIS, MN wrote Another Shop: Repaired shoes other shops tried to repair and failed. Excellent service on expensive shoes........
• Subscriber from SAINT PAUL, MN wrote Another Shop: Excellent repair service and courteousness. Plus they have good senses of humor........
• Subscriber from SAINT PAUL, MN wrote Another Shop: One guy shop, repairs and cleans most leather items, shoes, bags etc Can hand make..........
• Subscriber from SAINT PAUL, MN wrote Another Shop: Made three attempts to drop off shoes during their stated business hours and this place..........