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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Major appliances often work along without a glitch for years and years. But when your oven won't heat, your refrigerator won't stay cool, your washer won't wash, or your dryer won't dry, you want it back up and running-fast! We'll tell you whom to call.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Kenney's Appliance Service
PO Box 312 Damascus, MD
301-253-6100
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272 ratings |
How does "Kenney's Appliance Service" rate compared to other major appliance repair shops in Damascus , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
A Weinstein Service
3 Winifred Ct Burtonsville, MD
301-421-1942
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116 ratings |
How does "A Weinstein Service" rate compared to other major appliance repair shops in Damascus , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
A A Bill's Appliance
2903 Swanee Ln Fairfax, VA
703-385-9100
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28 ratings |
How does "A A Bill's Appliance" rate compared to other major appliance repair shops in Damascus , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
A Nova Appliance
10195 Main St #G Fairfax, VA
703-246-8900
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78 ratings |
How does "A Nova Appliance" rate compared to other major appliance repair shops in Damascus , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
A A Dependable Appliance Service
7454 Old Alexandria Ferry Rd Clinton, MD
301-645-6881
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38 ratings |
How does "A A Dependable Appliance Service" rate compared to other major appliance repair shops in Damascus , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
ASAP Appliance Service
3047 PS Business Center Dr Woodbridge, VA
703-497-9400
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11 ratings |
How does "ASAP Appliance Service" rate compared to other major appliance repair shops in Damascus , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
A-1 Appliance Repair
5302 Trotters Glen Dr Upper Marlboro, MD
301-350-1909
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15 ratings |
How does "A-1 Appliance Repair" rate compared to other major appliance repair shops in Damascus , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
A & A Appliance Service
973 Highams Ct Woodbridge, VA
703-690-1000
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45 ratings |
How does "A & A Appliance Service" rate compared to other major appliance repair shops in Damascus , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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See All Appliance Repair - Major |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Major Appliance Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Major Appliance Repair Shops.
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Subscriber from FAIRFAX STA, VA wrote
Another Firm: Very happy with company. They were polite and prompt and knew what they were doing...........
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Subscriber from GAITHERSBURG, MD wrote
Another Firm: A new refrigerator failed after two months of service. Attempted repair failed. Second attempted repair..........
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Subscriber from ROCKVILLE, MD wrote
Another Firm: am afraid to give a superior rating because Jeff might get too busy - but..........
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Subscriber from FAIRFAX, VA wrote
Another Firm: Missed 2 service calls without calling to say they were not coming. 800# customer service..........
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Subscriber from VIENNA, VA wrote
Another Firm: L&M did not actually repair the appliance because the cost would have been more than..........
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Subscriber from FX STATION, VA wrote
Another Firm: Repair person offered good advice on deciding between replacing and repairing........
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Subscriber from N BETHESDA, MD wrote
Another Firm: It took us four months -- and numerous days off of work -- to get..........
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Subscriber from FAIRFAX STATION, VA wrote
Another Firm: The technician went out of his way to get the work covered by warranty by..........
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Subscriber from MARSHALL, VA wrote
Another Firm: The service repairman (initials TLC) was rude. He asked for a chair to sit on..........
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Subscriber from ANNANDALE, VA wrote
Another Firm: Highly professional. I would definitely use again........
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Subscriber from ALEXANDRIA, VA wrote
Another Firm: Dave does the repairs on washers and dryers. Tim, the owner, works on all other..........
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Subscriber from BETHESDA, MD wrote
Another Firm: Technicien sent to repair a non fonctionning washer did an excellent job. Broken part was..........
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Subscriber from WASHINGTON, DC wrote
Another Firm: Service man fixed something the maytag service person couldn't figure out on a maytag appliance,..........
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Subscriber from ALEXANDRIA, VA wrote
Another Firm: Scheduling of service takes too long, sometimes two weeks........
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Subscriber from GAITHERSBURG, MD wrote
Another Firm: Fixed washer (coupler), refrig (auto ice door closer) and put a metal dry vent in,..........
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Subscriber from WASHINGTON, DC wrote
Another Firm: usually a great place, had a problem with failure to properly repair vacum but then..........
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Subscriber from ARLINGTON, VA wrote
Another Firm: On time, fast work........
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Subscriber from CHEVY CHASE, MD wrote
Another Firm: first guy was clueless. the second guy who is supposedly the regular for my neighborhood..........
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Subscriber from BETHESDA, MD wrote
Another Firm: Kept me informed of arrival time. Did work on oven at minimum cost to fix..........
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Subscriber from BELTSVILLE, MD wrote
Another Firm: prompt phone response, was on time and friendly and the estimate was accurate. Also gave..........
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Subscriber from CHEVY CHASE, MD wrote
Another Firm: Installers are frequently reluctant to do any extra work like switching dryer doors from left..........
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Subscriber from WASHINGTON, DC wrote
Another Firm: they came when they said they would, fixed the problem and gave free advice on..........
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Subscriber from WASHINGTON, DC wrote
Another Firm: Never actually got them to come despite waiting at home 3 times. Did not arrive..........
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Subscriber from ARLINGTON, VA wrote
Another Firm: GE Appliances refuses to honor the Service Protection Plan I received with my Condo purchased..........
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Subscriber from ELLICOTT CITY, MD wrote
Another Firm: We had a service contract and were supposed to get "preferred service". It took over..........
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Subscriber from WASHINGTON, DC wrote
Another Firm: I gave specific information about the brand, make, and model of washer that needed repair...........
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Subscriber from WASHINGTON, DC wrote
Another Firm: Stay away from these guys. Far, far away........
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Subscriber from ALEXANDRIA, VA wrote
Another Firm: We have a Maytag combination dryer & drying unit - which is an uncommon appliance...........
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Subscriber from GREAT FALLS, VA wrote
Another Firm: The repairman we dealt with at ARVA has now formed his own company known as..........
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Subscriber from ROCKVILLE, MD wrote
Another Firm: Knowle.......
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Subscriber from CHANTILLY, VA wrote
Another Firm: AA Bill's Appliance was the best appliance service we have used. They arrived when they..........
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Subscriber from ARLINGTON, VA wrote
Another Firm: Appliance Services have fixed a washer and dishwasher about a year apart. They charge a..........
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Subscriber from RESTON, VA wrote
Another Firm: After reading some subscribers' negative ratings of factory authorized servicers for KitchenAid appliances, I decided..........
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Subscriber from ARLINGTON, VA wrote
Another Firm: Came on the same day I called. Excellent service........
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Subscriber from VIENNA, VA wrote
Another Firm: Good job, good guys to work with but expensive. $200 to walk in the door........
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Subscriber from HERNDON, VA wrote
Another Firm: Very knowledgable and cost effecient service.......
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Subscriber from LEESBURG, VA wrote
Another Firm: Does not service Loudoun county.......
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Subscriber from GREAT FALLS, VA wrote
Another Firm: Didn't do the job as requested, didn't finish the job, overbilled for work done........
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Subscriber from ARLINGTON, VA wrote
Another Firm: Everything I've purchased from them has broken - sometimes several times........
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Subscriber from POTOMAC, MD wrote
Another Firm: Prompt, competent and firly priced........
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Subscriber from WASHINGTON, DC wrote
Another Firm: totally misleading statement of applicability of service call charges t o labor........
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Subscriber from POTOMAC, MD wrote
Another Firm: Excellent, responsible, speedy service! A real winner!.......
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Subscriber from SILVER SPRING, MD wrote
Another Firm: On dryer malfunction, repair person advised us to buy a new machine after we described..........
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Subscriber from ALEXANDRIA, VA wrote
Another Firm: never will i deal with sears again........
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Subscriber from WASHINGTON, DC wrote
Another Firm: did over-the-phone diagnostic, then came to do the work very quickly.......
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Subscriber from FAIRFAX, VA wrote
Another Firm: Alan is great - knows what he is doing and is reasonably priced........
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Subscriber from BETHESDA, MD wrote
Another Firm: A very positive experience.......
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Subscriber from RESTON, VA wrote
Another Firm: I got the name of this company from Bosch, the manufacturer of our washing machine,..........
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Subscriber from FAIRFAX, VA wrote
Another Firm: One man shop, has an assistant when necessary. Good, honest, competent work........
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Subscriber from WASHINGTON, DC wrote
Another Firm: Repair seemed to work, but he did not have equipment adequate for testing the performance..........
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