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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Major Appliance 9-1-1 > R S Myers Service
 
Washington Consumers' CHECKBOOK > Major Appliance 9-1-1
R S Myers Service
11303 Industrial Rd
Manassas, VA
Phone: 703-533-1594

See how R S Myers Service scored based on 126 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about R S Myers Service?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 126 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated R S Myers Service "superior" for "doing work properly"?
What percent of customers rated R S Myers Service "superior" for "starting and completing work promptly"?
What percent of customers rated R S Myers Service "superior" for "letting you know cost early"?
What percent of customers rated R S Myers Service "superior" for "advice on service options and costs"?
What percent of customers rated R S Myers Service "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from CENTREVILLE, VA wrote on 07/29/09
They manage to maintain my 17 year old Wall oven plus microwave, with minimal investment;..........
Subscriber from SPRINGFIELD, VA wrote on 07/10/09
Arrived on time -- technician was professional and expert. Diagnosed problem immediately -- let me..........
Subscriber from WASHINGTON, DC wrote on 02/17/09
Called for a broken washing machine. They staff on the phone was very pleasant. They..........
Subscriber from FAIRFAX, VA wrote on 09/12/08
Knowlegeable and pleasant employees. They will let you think about repair versus replace without a..........
Subscriber from ARLINGTON, VA wrote on 09/11/08
I learned a lot about taking care of all my appliances from the repairman while..........
Subscriber from ANNANDALE, VA wrote on 04/23/08
Repairman from R.S. Myers was able to come out and repair our electric dryer on..........
Subscriber from GREAT FALLS, VA wrote on 09/26/07
One of few services to respond to my calls for Bosch dishwasher repair. Explained repair..........
Subscriber from ARLINGTON, VA wrote on 09/12/07
Expensive!.......
Subscriber from FAIRFAX, VA wrote on 08/09/07
company doesn't have large inventory on truck but will try to have what might be..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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