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A & A Appliance Service, Woodbridge, VA |
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A & E Factory Service, |
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A A Bill's Appliance, Fairfax, VA |
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A A Dependable Appliance Service, Clinton, MD |
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A Nova Appliance, Fairfax, VA |
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A Weinstein Service, Burtonsville, MD |
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A-1 Appliance Repair, Upper Marlboro, MD |
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Air Express Appliance Repair, Springfield, VA |
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Alco Appliance, Beltsville, MD |
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Alexandria Appliance Services, Alexandria, VA |
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All Brands, Alexandria, VA |
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All-American Appliance Service, Stafford, VA |
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Apache Appliance, Silver Spring, MD |
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Appliance Service Depot, Springfield, VA |
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Appliance Services, Manassas Park, VA |
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Arva Appliance Service, Alexandria, VA |
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ASAP Appliance Service, Woodbridge, VA |
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AVS, Falls Church, VA |
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Baker's Appliance Heating & Air Conditioning, Woodbridge, VA |
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Belair Appliance Repair, Crofton, MD |
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Best Buy, |
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Bettar Appliance Service/Appliance Master, Kensington, MD |
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Betty's Maytag, Springfield, VA |
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Bowden's Appliance & Refrigeration, Alexandria, VA |
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Bray & Scarff, Laurel, MD |
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6733 Richmond Hwy
Alexandria, VA
Phone: 571-451-2972
See how Bray & Scarff scored based on 190 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
190 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Bray & Scarff "superior" for "doing work properly"? |
| What percent of customers rated Bray & Scarff "superior" for "starting and completing work promptly"? |
| What percent of customers rated Bray & Scarff "superior" for "letting you know cost early"? |
| What percent of customers rated Bray & Scarff "superior" for "advice on service options and costs"? |
| What percent of customers rated Bray & Scarff "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from CHEVY CHASE, MD wrote on 09/09/09
- Can't rate the cost and options because the repair was under an extended warranty. Pleasantness..........
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Subscriber from BETHESDA, MD wrote on 08/20/09
- sent a guy who didn't do anything but listen and mess with the timer on..........
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Subscriber from WASHINGTON, DC wrote on 08/19/09
- We had significant difficulty getting Bra and Scarff to do warranty service. First, they objected,..........
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Subscriber from POTOMAC, MD wrote on 07/30/09
- Rude, unreliable and incompetent. Never did fix the dishwasher door........
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Subscriber from WASHINGTON, DC wrote on 06/27/09
- Could never remember my name & address. Cavalier about keeping the appointment. Misdiagnosed problem three..........
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Subscriber from BETHESDA, MD wrote on 06/23/09
- They don't stock many parts and rely on most things to be shipped from distributors...........
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Subscriber from ALEXANDRIA, VA wrote on 04/03/09
- Braf and Scarff .... what a nightmare. I spent weeks trying to get an appointment..........
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Subscriber from WASHINGTON, DC wrote on 09/11/08
- don't recommend. it takes a long time to schedule appointments........
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Subscriber from BURKE, VA wrote on 09/11/08
- I ceased all business with Bray & Scarff because of the deceitful and rude conduct..........
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Subscriber from ALEXANDRIA, VA wrote on 09/09/08
- Failed to show up for service appointment. We cancelled another event in order to wait..........
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- See more comments at Washington Consumers' CHECKBOOK.
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