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Washington Consumers' CHECKBOOK > Major Appliance 9-1-1 > Bowden's Appliance & Refrigeration
 
Washington Consumers' CHECKBOOK > Major Appliance 9-1-1
Bowden's Appliance & Refrigeration
7910 Steadman St
Alexandria, VA
Phone: 703-799-9517

See how Bowden's Appliance & Refrigeration scored based on 71 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Bowden's Appliance & Refrigeration?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 71 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Bowden's Appliance & Refrigeration "superior" for "doing work properly"?
What percent of customers rated Bowden's Appliance & Refrigeration "superior" for "starting and completing work promptly"?
What percent of customers rated Bowden's Appliance & Refrigeration "superior" for "letting you know cost early"?
What percent of customers rated Bowden's Appliance & Refrigeration "superior" for "advice on service options and costs"?
What percent of customers rated Bowden's Appliance & Refrigeration "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from MC LEAN, VA wrote on 08/05/09
best in the business for Sub-Zero & U-Line appliances. They do not accept charge cards........
Subscriber from WASHINGTON, DC wrote on 07/01/09
Really know what they are doing when repairing a SubZero refridgerator. Not inexpensive but expert..........
Subscriber from ALEXANDRIA, VA wrote on 06/30/09
Repaired Refridgerator at a very reasonable price. It was done relatively quickly and pleasantly. Will..........
Subscriber from CHANTILLY, VA wrote on 08/19/08
Company doesn't repair dishwashers in Virginia........
Subscriber from FAIRFAX STATION, VA wrote on 06/16/08
Bowden's can only work on two refrigerator types in Virginia -- Subzero and another whose..........
Subscriber from WASHINGTON, DC wrote on 10/02/07
Shane is great, very professional, quick and reasonably priced too. I highly recommend these folks........
Subscriber from WASHINGTON, DC wrote on 09/18/07
They stand by their work--come back as often as needed at no extra charge to..........
Subscriber from POTOMAC, MD wrote on 09/10/07
In contrast to what is stated in Checkbook article they do serve part of Montgomery..........
Subscriber from ALEXANDRIA, VA wrote on 06/12/07
I was unsatisfied 5-years ago after using Betty's Maytag Home Appliance Center. This time, I..........
Subscriber from ARLINGTON, VA wrote on 09/26/06
Knew what was wrong very quickly, and corrected the problem the first time with no..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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