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Washington Consumers' CHECKBOOK > Major Appliance 9-1-1 > Old Dominion Appliance Repair
 
Washington Consumers' CHECKBOOK > Major Appliance 9-1-1
Old Dominion Appliance Repair
16163 Crusade Ct
Haymarket, VA
Phone: 703-754-8500

See how Old Dominion Appliance Repair scored based on 49 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Old Dominion Appliance Repair?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 49 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Old Dominion Appliance Repair "superior" for "doing work properly"?
What percent of customers rated Old Dominion Appliance Repair "superior" for "starting and completing work promptly"?
What percent of customers rated Old Dominion Appliance Repair "superior" for "letting you know cost early"?
What percent of customers rated Old Dominion Appliance Repair "superior" for "advice on service options and costs"?
What percent of customers rated Old Dominion Appliance Repair "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from FAIRFAX, VA wrote on 09/08/09
Alan is great - knows what he is doing and is reasonably priced........
Subscriber from CHANTILLY, VA wrote on 08/22/09
A highly intelligent workman who fixed three completely different appliances, all different brands, on the..........
Subscriber from CENTREVILLE, VA wrote on 07/29/09
Excellent work. Reasonable rates. Prompt service. Technician is knowledgeable, honest, and a really nice guy........
Subscriber from GAINESVILLE, VA wrote on 06/25/09
Great service! Very knowledgable and cost concious........
Subscriber from STERLING, VA wrote on 01/03/09
What a wonderful experience! I had three major appliances that needed repair - serviceman was..........
Subscriber from FAIRFAX, VA wrote on 09/11/08
Extremely knowledgeable and helpful, made an effort to keep costs low........
Subscriber from FAIRFAX, VA wrote on 08/26/08
Small but competent staff. Very personal service at reasonable rates........
Subscriber from ASHBURN, VA wrote on 08/06/08
Couldn't rate this company because after 4 days of phone calls and messages I never..........
Subscriber from FAIRFAX STATION, VA wrote on 07/16/08
I cannot say enough about how great this company is...While other firms gave at best..........
Subscriber from FAIRFAX, VA wrote on 07/06/08
Alan G of Old Dominion Appliance Repair has fixed SEVERAL things in my house ...........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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