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A & A Appliance Service, Woodbridge, VA |
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A A Bill's Appliance, Fairfax, VA |
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A A Dependable Appliance Service, Clinton, MD |
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A Nova Appliance, Fairfax, VA |
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A Weinstein Service, Burtonsville, MD |
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A-1 Appliance Repair, Upper Marlboro, MD |
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Air Express Appliance Repair, Springfield, VA |
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Alco Appliance, Beltsville, MD |
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Alexandria Appliance Services, Alexandria, VA |
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All Brands, Alexandria, VA |
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All-American Appliance Service, Stafford, VA |
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Apache Appliance, Silver Spring, MD |
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Appliance Service Depot, Springfield, VA |
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Appliance Services, Manassas Park, VA |
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Arva Appliance Service, Alexandria, VA |
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ASAP Appliance Service, Woodbridge, VA |
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AVS, Falls Church, VA |
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Baker's Appliance Heating & Air Conditioning, Woodbridge, VA |
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Belair Appliance Repair, Crofton, MD |
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Best Buy, |
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Bettar Appliance Service/Appliance Master, Kensington, MD |
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Betty's Maytag, Springfield, VA |
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Bowden's Appliance & Refrigeration, Alexandria, VA |
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Bray & Scarff, Alexandria, VA |
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Bray & Scarff, Laurel, MD |
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All locations combined
Phone: 800-905-9505
See how A & E Factory Service scored based on 131 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
131 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated A & E Factory Service "superior" for "doing work properly"? |
| What percent of customers rated A & E Factory Service "superior" for "starting and completing work promptly"? |
| What percent of customers rated A & E Factory Service "superior" for "letting you know cost early"? |
| What percent of customers rated A & E Factory Service "superior" for "advice on service options and costs"? |
| What percent of customers rated A & E Factory Service "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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| What the firm's minimum charge includes? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from POTOMAC, MD wrote on 09/20/09
- Terrible job.......
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Subscriber from BETHESDA, MD wrote on 09/15/09
- I wish I saw the other comments before I used this firm. In summary, the..........
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Subscriber from DARNESTOWN, MD wrote on 09/08/09
- Quoted one price; charged a higher price.......
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Subscriber from SPRINGFIELD, VA wrote on 09/01/09
- The contractor came out three times before work was completed. They also were a no..........
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Subscriber from BETHESDA, MD wrote on 08/28/09
- Appalling. Could not fix a clock on an oven after 6 or 7 visits (I..........
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Subscriber from VIENNA, VA wrote on 08/12/09
- Would not recommend. The staff seems not knowledgeable. They said the service call would cost..........
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Subscriber from SPRINGFIELD, VA wrote on 08/03/09
- Turned the water off to the refrigerator and did not turn it back on when..........
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Subscriber from ARLINGTON, VA wrote on 07/13/09
- Never showed! I needed someone to come out and look at my fridge which was..........
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Subscriber from CENTREVILLE, VA wrote on 05/05/09
- Technician was incompetent, rude, and was an hour late. My warranty company uses them so..........
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Subscriber from WASHINGTON, DC wrote on 04/02/09
- Stay away from these guys. Far, far away........
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- See more comments at Washington Consumers' CHECKBOOK.
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