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Audio Buys, Manassas, VA |
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Audio Video Solutions, Laurel, MD |
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Belmont TV, Silver Spring, MD |
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Belmont TV, Laurel, MD |
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Belmont TV, Arlington, VA |
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Best Buy, Laurel, MD |
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Best Buy, Germantown, MD |
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Best Buy, Gaithersburg, MD |
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Best Buy, Falls Church, VA |
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Best Buy, Fairfax, VA |
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Best Buy, Columbia, MD |
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Best Buy, Bowie, MD |
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Best Buy, Arlington, VA |
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Best Buy, Annapolis, MD |
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Best Buy, Alexandria, VA |
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Best Buy, Manassas, VA |
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Best Buy, Reston, VA |
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Best Buy, Rockville, MD |
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Best Buy, Springfield, VA |
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Best Buy, Sterling, VA |
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Best Buy, Waldorf, MD |
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Best Buy, Washington, DC |
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Best Buy, Woodbridge, VA |
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Deja Vu Audio, McLean, VA |
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Gifted Listener Audio, Centreville, VA |
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All locations combined
See how Best Buy scored based on 988 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
988 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Best Buy "superior" for "doing work properly"? |
| What percent of customers rated Best Buy "superior" for "starting and completing work promptly"? |
| What percent of customers rated Best Buy "superior" for "letting you know cost early"? |
| What percent of customers rated Best Buy "superior" for "advice on service options and costs"? |
| What percent of customers rated Best Buy "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FAIRFAX, VA wrote on 08/02/09
- A service person was there to help while I was deciding which stereo system to..........
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Subscriber from COLUMBIA, MD wrote on 09/02/08
- the employees at Best Buy know very little about their merchandise........
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Subscriber from CHANTILLY, VA wrote on 07/30/08
- Slowest Best Buy I have ever gone to........
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Subscriber from ARLINGTON, VA wrote on 10/04/07
- Car audio installation slow; do not honor appointments. Store demonstration display not functional. Most help..........
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Subscriber from COLUMBIA, MD wrote on 09/25/07
- Much better than expected. They were very professional from beginning to end........
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Subscriber from WASHINGTON, DC wrote on 09/19/07
- Recommended the wrong speaker for my car........
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Subscriber from KENSINGTON, MD wrote on 09/03/07
- Can not find a knowledgeable sales person........
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Subscriber from FALLS CHURCH, VA wrote on 10/17/06
- Bought a TV that wouldn't fit in my car until the salesmen helped me by..........
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- See more comments at Washington Consumers' CHECKBOOK.
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