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Washington Consumers' CHECKBOOK > Music to Your Ears -  Selecting, Buying, and Repairing Audio Equipment   > Graffiti Audio-Video
 
Washington Consumers' CHECKBOOK > Music to Your Ears - Selecting, Buying, and Repairing Audio Equipment
Graffiti Audio-Video
1219 Connecticut Ave NW
Washington, DC
Phone: 202-296-8412

See how Graffiti Audio-Video scored based on 80 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Graffiti Audio-Video?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 80 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Graffiti Audio-Video "superior" for "doing work properly"?
What percent of customers rated Graffiti Audio-Video "superior" for "starting and completing work promptly"?
What percent of customers rated Graffiti Audio-Video "superior" for "letting you know cost early"?
What percent of customers rated Graffiti Audio-Video "superior" for "advice on service options and costs"?
What percent of customers rated Graffiti Audio-Video "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 08/20/08
Dealt with both Graffiti stores for years and never experienced a disappointment........
Subscriber from WASHINGTON, DC wrote on 09/23/07
small store limits stock & testing, competitive with on-line.......
Subscriber from KENSINGTON, MD wrote on 10/10/06
Family business. Real people not supermarket style........
Subscriber from WASHINGTON, DC wrote on 10/06/06
Since it's a small shop, you get personalized attention from people who have a greater..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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