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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Music to Your Ears -  Selecting, Buying, and Repairing Audio Equipment   > J S Audio Video
 
Washington Consumers' CHECKBOOK > Music to Your Ears - Selecting, Buying, and Repairing Audio Equipment
J S Audio Video
4919 St Elmo Ave
Bethesda, MD
Phone: 301-656-7020

See how J S Audio Video scored based on 20 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about J S Audio Video?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 20 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated J S Audio Video "superior" for "doing work properly"?
What percent of customers rated J S Audio Video "superior" for "starting and completing work promptly"?
What percent of customers rated J S Audio Video "superior" for "letting you know cost early"?
What percent of customers rated J S Audio Video "superior" for "advice on service options and costs"?
What percent of customers rated J S Audio Video "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from POTOMAC, MD wrote on 02/19/09
Very snobbish. Bad attitude. Spend all their time making the point that they know everything..........
Subscriber from BETHESDA, MD wrote on 07/24/08
Without a doubt the worst purchase of my life. Eventually, these scoundrels will be outed..........
Subscriber from ALEXANDRIA, VA wrote on 06/30/08
one must watch for bait and switch with some audio/video dealers or getting an "open..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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