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Best Buy, |
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Deja Vu Audio, McLean, VA |
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10526 Connecticut Ave
Kensington, MD
Phone: 301-929-8600
See how Soundworks Audio & Video scored based on 62 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
62 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Soundworks Audio & Video "superior" for "doing work properly"? |
| What percent of customers rated Soundworks Audio & Video "superior" for "starting and completing work promptly"? |
| What percent of customers rated Soundworks Audio & Video "superior" for "letting you know cost early"? |
| What percent of customers rated Soundworks Audio & Video "superior" for "advice on service options and costs"? |
| What percent of customers rated Soundworks Audio & Video "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from OLNEY, MD wrote on 08/27/09
- This firm small firm was the only local vendor of a unit I needed. Unfortunately,..........
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Subscriber from POTOMAC, MD wrote on 02/19/09
- Understaffed. Long wait times. Staff members have a "I'm so superior" attitude. List price or..........
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Subscriber from ROCKVILLE, MD wrote on 08/14/08
- These guys really know their business. They're great about providing advice when you need it..........
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Subscriber from WASHINGTON, DC wrote on 09/03/07
- Went there for some specific audio cable; some work was required by the company (cutting..........
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Subscriber from WASHINGTON, DC wrote on 07/17/07
- Excellent selection of audio and video equipment across all price ranges. Ceertainly the place to..........
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Subscriber from BRISTOW, VA wrote on 09/19/06
- I have purchased many high-end pieces of audio and video equipment over the years. Over..........
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- See more comments at Washington Consumers' CHECKBOOK.
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