Other Auto Body Shops
· Auto Body of Tysons Corner, McLean, VA
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Washington Consumers' CHECKBOOK
The independent, nonprofit, no-advertising consumer ratings authority
See All Auto Body Shops

Craftsman Auto Body received 115 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Washington DC area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

How does Craftsman Auto Body
rate compared to other local auto body shops?
Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
77% 77%
Craftsman Auto Body : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
36% 36%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 161 auto body shops rated.
  • Based on more than 6,526 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.
Craftsman Auto Body had prices that were 1% higher than average.
Click here to see how other local auto body shops rated on quality and price.

There were big price differences among shops, according to thousands of price checks by Washington DC Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $650 to $992.

Washington DC Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Craftsman Auto Body
103 Gordon Rd
Falls Church, VA
Phone: 703-534-1818

I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Craftsman Auto Body?
CHECKBOOK Ratings
Number of customer survey ratings for Craftsman Auto Body: 115 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Craftsman Auto Body compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from ROCKVILLE, MD wrote about a local auto body shop: Great service.......
  • Subscriber from VIENNA, VA wrote about a local auto body shop: Had to get my roof fixed due to hail damage. Car was in about 1..........
  • Subscriber from BETHESDA, MD wrote about a local auto body shop: Not only did they perform a quiality job, but they finished earlier than anticipated which..........
  • Subscriber from NORTH POTOMAC, MD wrote about a local auto body shop: Honest people, good prices. They do not do unnecessary repairs........
  • Subscriber from LORTON, VA wrote about a local auto body shop: So nice to find someone who cares about the quality of their work. honest and..........
  • Subscriber from ALEXANDRIA, VA wrote about a local auto body shop: This is an absolutely top notch operation in every respect........
  • Subscriber from CHEVY CHASE, MD wrote about a local auto body shop: Over the years, Hanagans has repaired several of our cars - always a beautiful job..........
  • Subscriber from BETHESDA, MD wrote about a local auto body shop: Service to repair collision damage, paid by insurer of other party, so did not get..........
  • Subscriber from GAITHERSBURG, MD wrote about a local auto body shop: Go way beyond the call of duty to provide quality service. Willing to work with..........
  • Subscriber from RESTON, VA wrote about a local auto body shop: Excellent, on-time work, good communications........
  • Subscriber from SILVER SPRING, MD wrote about a local auto body shop: Ive unfortunately had the need to use their services more than once. Theyve always been..........
  • Subscriber from WOODBRIDGE, VA wrote about a local auto body shop: Ive had to use these folks three times now, and their service is great. I..........
  • Subscriber from SPRINGFIELD, VA wrote about a local auto body shop: Reapirs took a little more time than anticipated........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data




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