Other Auto Body Shops
· Spring Mall Auto Body, Springfield, VA
· Craftsman Auto Body, Sterling, VA
· Montrose Automotive, Gaithersburg, MD
· First Choice Body Shop, Arlington, VA
· Auto Body of Tysons Corner, McLean, VA
· Kenwood Auto Body, Germantown, MD
· BMW of Fairfax Body Shop, Fairfax, VA
· Chevy Chase Cars, Bethesda, MD
· Auto Body Clinic, Rockville, MD
· Auto Craft Body & Paint, Alexandria, VA
· Ourisman Collision Center, Bethesda, MD
· Spectrum Auto Painting & Collision Ctr, Arlington, VA
· Sport Collision Center, Laurel, MD
· Rosenthal Chevrolet Jeep Chrysler, Arlington, VA
· Ray's Auto Body, Vienna, VA
· Bill Page Honda Body Shop, Fairfax, VA
· Autobody Dimensions, Gaithersburg, MD
· Arlington Forest Service Center, Alexandria, VA
· Northern VA Autobody Workshop, Fairfax, VA
· Paul Quattro's Burtonsville Auto Body, Burtonsville, MD
many more......
 
Washington Consumers' CHECKBOOK
The independent, nonprofit, no-advertising consumer ratings authority
See All Auto Body Shops

Brown's Alexandria Mazda received 17 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Washington DC area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
77% 77%
Brown's Alexandria Mazda : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
36% 36%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 161 auto body shops rated.
  • Based on more than 6,526 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.
Brown's Alexandria Mazda had prices that were 6% higher than average.
Click here to see how other local auto body shops rated on quality and price.

There were big price differences among shops, according to thousands of price checks by Washington DC Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $650 to $992.

Washington DC Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Brown's Alexandria Mazda
7400 Richmond Hwy
Alexandria, VA
Phone: 703-660-8400


I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Brown's Alexandria Mazda?
CHECKBOOK Ratings
Number of customer survey ratings for Brown's Alexandria Mazda: 17 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Brown's Alexandria Mazda compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from GREAT FALLS, VA wrote about a local auto body shop: Quoted a very reasonable price for a major part replacement, body work, and blend painting...........
  • Subscriber from OLNEY, MD wrote about a local auto body shop: Long term customer. These guys are perfectionists and do a great job........
  • Subscriber from ANNANDALE, VA wrote about a local auto body shop: They work with you to fix your car. Can correct the problem without replacing expensive..........
  • Subscriber from SILVER SPRING, MD wrote about a local auto body shop: I was rear-ended and had my car fixed at Hanagans. The staff are extremely friendly..........
  • Subscriber from SILVER SPRING, MD wrote about a local auto body shop: I would recommend this business to anyone who needs auto body repairs. Very woman friendly..........
  • Subscriber from ARLINGTON, VA wrote about a local auto body shop: My husband drives a lot and uses big cars (cadillac) for safety. Moore has always..........
  • Subscriber from NORTH POTOMAC, MD wrote about a local auto body shop: did very good work, lowest of three estimates. They lost my keys however, and that..........
  • Subscriber from ARLINGTON, VA wrote about a local auto body shop: Did not have extensive damage. Needed bumper replaced. Completely satisfied with service and quality of..........
  • Subscriber from FALLS CHURCH, VA wrote about a local auto body shop: This shop is the former West Falls Texaco, owned by Robert Ayoub. Texaco required all..........
  • Subscriber from POTOMAC, MD wrote about a local auto body shop: Weve used Master Crafters for years. Ken Moran always does an excellent job. All repairs/body..........
  • Subscriber from POOLESVILLE, MD wrote about a local auto body shop: After an accident with a deer which left my left fender and hood crumpled on..........
  • Subscriber from BETHESDA, MD wrote about a local auto body shop: This body shop specializes in customizing cars and motorcycles, so its regular body work is..........
  • Subscriber from FAIRFAX, VA wrote about a local auto body shop: Treat youvehicle as they would treat theirs... the highest compliment........
  • Subscriber from ARLINGTON, VA wrote about a local auto body shop: The first positive experience Ive had with auto body shops where everything was above board...........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data