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617 Carlisle Dr
Herndon, VA
Phone: 703-263-2268
See how Detail Authority scored based on 80 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
80 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Detail Authority "superior" for "doing work properly"? |
| What percent of customers rated Detail Authority "superior" for "starting and completing work promptly"? |
| What percent of customers rated Detail Authority "superior" for "letting you know cost early"? |
| What percent of customers rated Detail Authority "superior" for "advice on service options and costs"? |
| What percent of customers rated Detail Authority "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ANNANDALE, VA wrote on 10/29/09
- WOW!! Detail Authority did a wonderful job on my car. I never thought it would..........
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Subscriber from STERLING, VA wrote on 09/20/09
- Had a car detailed and other had a clear-bra installed. Both services were done professionally..........
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Subscriber from ARLINGTON, VA wrote on 08/06/09
- The wax they use washes off after one car wash. Buffing left halos and buff..........
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Subscriber from BURKE, VA wrote on 07/06/09
- Their website did not indicate a waiver had to be signed for engine detailing. So..........
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Subscriber from STERLING, VA wrote on 04/04/09
- Items stolen out of my car by these thieves! Overpriced, overrated, unprofessional JERKS!.......
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Subscriber from NORTH POTOMAC, MD wrote on 09/11/08
- I have a high-end exotic sports car and will only bring it to Detail Authority!.......
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Subscriber from VIENNA, VA wrote on 10/04/07
- If you're unlucky enough to have to deal with the young land, go somewhere else........
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Subscriber from HERNDON, VA wrote on 09/11/07
- I have had varying experiences with this company. Once they did a fantastic job and..........
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Subscriber from RESTON, VA wrote on 06/09/07
- Extremely overpriced and inferior service. The business clearly cuts as many corners as possible while..........
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Subscriber from GAINESVILLE, VA wrote on 05/02/07
- These guys really know how to detail a car. I had some minor scratces and..........
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- See more comments at Washington Consumers' CHECKBOOK.
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