We've all anxiously awaited the car repair shop's call with the news on cost. It's worst if you're not sure the job will be done right or the price fair. The best way to cut that anxiety is to find the right shop. Our evaluations of hundreds of area repair shops will steer you to shops that are rated tops for quality and price.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Washington Consumers' CHECKBOOK Table of Contents.

• Subscriber from SILVER SPRING, MD wrote I've been taking my cars to Carlos for about 12 years now. I really appreciate..........
• Subscriber from ALEXANDRIA, VA wrote I have an old Mercedes. I got the feeling that the staff couldn't be bothered..........
• Subscriber from ALEXANDRIA, VA wrote Declined to do something a dealer recommended. Said it wasn't needed and gives great advice..........
• Subscriber from SILVER SPRING, MD wrote The men that work at Burnt Mills Citgo are true GENTLEMEN. They conduct themselves with..........
• Subscriber from CLIFTON, VA wrote Was misinformed on final costs of repairs. After complaining they made very small adjustment........
• Subscriber from SILVER SPRING, MD wrote Quick response and great service for a complicated repair to power window on our 10..........
• Subscriber from WASHINGTON, DC wrote Outstanding service, fairly priced.......
• Subscriber from CLIFTON, VA wrote Took my car in for for problem with my transmission. After they charged me $1,100.00,..........
• Subscriber from GERMANTOWN, MD wrote Better than the dealers repair shops by a mile. Courteous, knowledgeable staff; clean and wifi..........
• Subscriber from SILVER SPRING, MD wrote I HAVE BEEN A CUSTOMER SINCE 1984, 24 YEARS. SIGY AND HIS SON ARE IN..........
• Subscriber from POTOMAC, MD wrote Great!.......
• Subscriber from STERLING, VA wrote Had to switch from Sterling shop, which closed. Service just as superior, convenient hours, friendly..........
• Subscriber from ROCKVILLE, MD wrote extremely reliable service.......
• Subscriber from SILVER SPRING, MD wrote Very reliable, trustworthy, reasonable, and very good to work with........
• Subscriber from CHEVY CHASE, MD wrote owner Kevin is honest and trustworthy and always reminds me of upcoming recommended maintenance........
• Subscriber from WASHINGTON, DC wrote Service Advisor is especially good........
• Subscriber from FALLS CHURCH, VA wrote they tend to find things wrong with my car every time i bring it in..........
• Subscriber from SILVER SPRING, MD wrote These folks are helpful to me since I need transport to and from their business...........
• Subscriber from ROCKVILLE, MD wrote Took my saab there after the dealer quoted me a ridiculous price to repair an..........
• Subscriber from SILVER SPRING, MD wrote Greg has a great knowledge of the mechanics and history of automotive technology. He will..........
• Subscriber from BOWIE, MD wrote proves there is a difference between auto repar services and dealerships.......
• Subscriber from SILVER SPRING, MD wrote I like that this father and son business is a small, locally-owned business. And it..........
• Subscriber from VIENNA, VA wrote We have been with Auto Tech since 1988. Their service has been superior throughout. In..........
• Subscriber from ANNANDALE, VA wrote Urged me to have unnecessary services performed. Performed unauthorized services. High priced........
• Subscriber from ALEXANDRIA, VA wrote Service at the Crystal City annex. They had the car for 48 hours, because they..........
• Subscriber from RESTON, VA wrote I have used this company for years, and appreciate their honest and advice, which has..........
• Subscriber from WASHINGTON, DC wrote No longer a Chevrolet dealer, but still knowledgeable about Chevrolets, this repair shop has outstanding..........
• Subscriber from GAMBRILLS, MD wrote Dave, owner, is honest, friendly, prompt, responsible, reliable, expert - thank God we finally found..........
• Subscriber from DARNESTOWN, MD wrote Fixed a major electrical problem with a Mercedes E-320. Been using Auto Centro for 20+..........
• Subscriber from MC LEAN, VA wrote Outstanding repair shop for Honda and Toyota cars!.......
• Subscriber from MC LEAN, VA wrote This is now the: Pimmit Hills Sunoco Service Center........
• Subscriber from SILVER SPRING, MD wrote Dealers's routine maintenance service schedule is excessive with recommendations not found in offical Toyota schedule...........
• Subscriber from SILVER SPRING, MD wrote Always reliable and honest. I recommend them........
• Subscriber from KENSINGTON, MD wrote Have an older car that they are always saying needs extra maintenance. Sometimes they forget..........
• Subscriber from BURKE, VA wrote Exceptional service........
• Subscriber from BROOKEVILLE, MD wrote always excellent service........
• Subscriber from WASHINGTON, DC wrote I'm sorry "Superior" is as high as you can go. My Service Rep, Dennis Moore,..........
• Subscriber from FALLS CHURCH, VA wrote Replacement of 4 tires plus wheel alignment accomplished at special promotion rate. Ride smoothest and..........
• Subscriber from ARLINGTON, VA wrote I was very happy with the price and service I got at Auto Stop. The..........
• Subscriber from FALLS CHURCH, VA wrote Would not recommend Bill Page Honda -- stay away!.......
• Subscriber from ASHBURN, VA wrote Gave poor advice on a car that needed a lot fixed. Asked them to wait..........
• Subscriber from STERLING, VA wrote Pays attention to the customers concerns and offers advise that can save the customer money........
• Subscriber from SPRINGFIELD, VA wrote Absolutely stellar mechanic. His office staff are very pleasant and helpful - willing to talk..........
• Subscriber from MANASSAS, VA wrote I have been taking my vehicles here for 15 years...I have seen a bit of..........
• Subscriber from WASHINGTN GRV, MD wrote expensive.......
• Subscriber from WASHINGTON, DC wrote very disappointing service department -- especially in light of the name they have chosen. Should..........
• Subscriber from CLIFTON, VA wrote I have been going to them for six years now. I feel very good about..........
• Subscriber from SILVER SPRING, MD wrote Has been willing to install parts I obtained at lower cost than they could find...........
• Subscriber from ROCKVILLE, MD wrote over priced for work performed-charge AC unit with no leak on Jeep Wrangler and failure..........
• Subscriber from SPRINGFIELD, VA wrote Made a recommendation based on the age of my car to wait 3 months on..........