 |
Ernie's Automotive Service received 159 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
5200 River Rd #9
Bethesda, MD
Phone: 301-656-1246
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
159 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Crawford Tire & Goodyear, Bethesda, MD
|
| · |
River Road Auto Haus, Bethesda, MD
|
| · |
Glen Echo Exxon, Bethesda, MD
|
| · |
Kenwood Sunoco, Bethesda, MD
|
| · |
Midas, Bethesda, MD
|
| · |
Bethesda Import Specialist, Bethesda, MD
|
| · |
Euro Motorcars, Bethesda, MD
|
| · |
Autobahn Motor Works, Bethesda, MD
|
| · |
Eastham's Exxon ServiCenter, Bethesda, MD
|
| · |
Martens Volkswagen, Bethesda, MD
|
| · |
Bethesda Sunoco, Bethesda, MD
|
| · |
Merchant's Tire & Auto, Bethesda, MD
|
| · |
Ernie's Automotive Service, Bethesda, MD
|
| · |
Westbard Citgo, Bethesda, MD
|
| · |
Chevy Chase Acura Nissan, Bethesda, MD
|
| · |
BCC Automotive, Bethesda, MD
|
| · |
Martens Volvo, Bethesda, MD
|
| · |
Wildwood Manor Exxon, Bethesda, MD
|
| · |
River Road Auto Service, Bethesda, MD
|
| · |
Jim Coleman Toyota Scion Infiniti Cadillac, Bethesda, MD
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from LAUREL, MD wrote about a local auto repair shop:
We have taken 4 Honda cars to Tischer, now Ourisman Honda/Volkswagen, over the past 20..........
-
Subscriber from WARRENTON, VA wrote about a local auto repair shop:
Have courtesy car to pick-up or return to homje or office while car is being..........
-
Subscriber from WHEATON, MD wrote about a local auto repair shop:
Gary Mendelson who now runs Charles Automotive has upgraded the ambiance and still offers the..........
-
Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
Mainly known for tire service (which is excellent), this place is also an auto repair..........
-
Subscriber from DERWOOD, MD wrote about a local auto repair shop:
Ive used Certified Auto for over 25 years. They have always done a very good..........
-
Subscriber from FAIRFAX, VA wrote about a local auto repair shop:
Im not a big dealer fan, but I have to be fair and give Landmark..........
-
Subscriber from ANNANDALE, VA wrote about a local auto repair shop:
The greatest.......
-
Subscriber from OLNEY, MD wrote about a local auto repair shop:
Seem to know what they are doing, but expensive........
-
Subscriber from RESTON, VA wrote about a local auto repair shop:
I have had Auto Scandia perform work on my car for over five years now...........
-
Subscriber from WASHINGTON GROVE, MD wrote about a local auto repair shop:
Very good at keeping costs down........
-
Subscriber from BETHESDA, MD wrote about a local auto repair shop:
The Imres Are the greatest! We have recommended them to all our friends........
-
Subscriber from FAIRFAX, VA wrote about a local auto repair shop:
They were able to fix problems with my car that other repair shops and dealers..........
-
Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
Ive been using Distads for a number of years and have been consistently satisfied........
|
|
|
 |