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Martens Volvo received 175 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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5206 River Rd
Bethesda, MD
Phone: 301-656-6166
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
175 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| What makes of vehicles does shop repair? |
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Midas, Bethesda, MD
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Wildwood Manor Exxon, Bethesda, MD
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River Road Auto Haus, Bethesda, MD
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Ourisman Honda, Bethesda, MD
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Westbard Citgo, Bethesda, MD
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Glen Echo Exxon, Bethesda, MD
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Bethesda Import Specialist, Bethesda, MD
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Jim Coleman Toyota Scion Infiniti Cadillac, Bethesda, MD
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Crawford Tire & Goodyear, Bethesda, MD
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BCC Automotive, Bethesda, MD
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Martens Volvo, Bethesda, MD
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Autobahn Motor Works, Bethesda, MD
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Bethesda Sunoco, Bethesda, MD
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Chevy Chase Acura Nissan, Bethesda, MD
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Kenwood Sunoco, Bethesda, MD
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Euro Motorcars, Bethesda, MD
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Ernie's Automotive Service, Bethesda, MD
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Eastham's Exxon ServiCenter, Bethesda, MD
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Martens Volkswagen, Bethesda, MD
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River Road Auto Service, Bethesda, MD
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
Hourly rate is on the high side for the area, but the work is always..........
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Subscriber from VIENNA, VA wrote about a local auto repair shop:
Good service, for a dealer. However, VERY expensive........
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Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
These guys are highly competent, and have serviced my VW Passat for 4 years. I..........
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Subscriber from BETHESDA, MD wrote about a local auto repair shop:
Great staff with whom to work. Very helpful and competent across the board........
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Subscriber from GAITHERSBURG, MD wrote about a local auto repair shop:
This is by far the best repair shop I have been to! The owner is..........
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Subscriber from BELTSVILLE, MD wrote about a local auto repair shop:
This is also College Park Hyundai and have done well with service as well as..........
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Subscriber from KENSINGTON, MD wrote about a local auto repair shop:
Only had oil changed, but they were very friendly and easy to deal with.......
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