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Ourisman Honda received 299 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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4800 Bethesda Ave
Bethesda, MD
Phone: 301-656-1000
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
299 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| What makes of vehicles does shop repair? |
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Westbard Citgo, Bethesda, MD
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Eastham's Exxon ServiCenter, Bethesda, MD
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River Road Auto Service, Bethesda, MD
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Ourisman Honda, Bethesda, MD
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Martens Volvo, Bethesda, MD
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Euro Motorcars, Bethesda, MD
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Jim Coleman Toyota Scion Infiniti Cadillac, Bethesda, MD
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Wildwood Manor Exxon, Bethesda, MD
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Bethesda Sunoco, Bethesda, MD
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BCC Automotive, Bethesda, MD
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Crawford Tire & Goodyear, Bethesda, MD
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Merchant's Tire & Auto, Bethesda, MD
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Midas, Bethesda, MD
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Bethesda Import Specialist, Bethesda, MD
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River Road Auto Haus, Bethesda, MD
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Autobahn Motor Works, Bethesda, MD
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Ernie's Automotive Service, Bethesda, MD
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Martens Volkswagen, Bethesda, MD
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Kenwood Sunoco, Bethesda, MD
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Chevy Chase Acura Nissan, Bethesda, MD
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from SILVER SPRING, MD wrote about a local auto repair shop:
Been going for years-and they have been ALWAYS GREAT!!!.......
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Subscriber from GREAT FALLS, VA wrote about a local auto repair shop:
The Jensen family has serviced our family cars for many years. They are reliable, helpful..........
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Subscriber from ROCKVILLE, MD wrote about a local auto repair shop:
I will probably will sell my Mercedes is Mitchs ever goes out of business. They..........
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Subscriber from VIENNA, VA wrote about a local auto repair shop:
Very honest and knowledgeable - we trust Bill with all our cars........
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Subscriber from GLENN DALE, MD wrote about a local auto repair shop:
Good honest people that do fine work........
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Subscriber from VIENNA, VA wrote about a local auto repair shop:
Very reasonable prices and excellent work........
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Subscriber from KENSINGTON, MD wrote about a local auto repair shop:
great people to work with.......
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Subscriber from ANNANDALE, VA wrote about a local auto repair shop:
very honest and gives recommendations that are simplify repairs........
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Subscriber from ROCKVILLE, MD wrote about a local auto repair shop:
Have been going to them for Volvos and Saabs since 1988 or so. Have bought..........
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