 |
Win Kelly Chevrolet Buick GMC received 14 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
12421 Auto Dr
Clarksville, MD
Phone: 410-988-9522
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
14 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Jim Coleman Honda, Clarksville, MD
|
| · |
Ourisman Chrysler Jeep Dodge, Clarksville, MD
|
| · |
Antwerpen Toyota Scion, Clarksville, MD
|
| · |
Win Kelly Chevrolet Buick GMC, Clarksville, MD
|
| · |
Hillmuth Certified Automotive, Clarksville, MD
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from CHANTILLY, VA wrote about a local auto repair shop:
Great experience. Work done well with high quality........
-
Subscriber from ROCKVILLE, MD wrote about a local auto repair shop:
Best available for BMWs Honest. Tries to keep costs down........
-
Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
I have used Chos for many years. The only surprises here are pleasant ones........
-
Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
Great service at a reasonable price. very timely too!.......
-
Subscriber from GLENBURN, ME wrote about a local auto repair shop:
Great place to get your car inspected. Does a first class inspection (important), but doesnt..........
-
Subscriber from DUMFRIES, VA wrote about a local auto repair shop:
Very professional and cost competitive, with overall excellent performance........
-
Subscriber from SPENCERVILLE, MD wrote about a local auto repair shop:
Work very well with your schedule. Will even put things back together while theyre waiting..........
-
Subscriber from MC LEAN, VA wrote about a local auto repair shop:
My first experience with AA Auto Svc resulted from finding their rating in the summer/fall..........
|
|
|
 |