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How does Rockville Automotive Rate?
Rockville Automotive received 21 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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Rockville Automotive
7404 Westmore Rd
Rockville, MD
Phone: 301-251-1978



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What can Consumers' CHECKBOOK tell you about Rockville Automotive?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 21 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from GARRETT PARK, MD wrote about a local auto repair shop: Great service!.......
  • Subscriber from TAKOMA PARK, MD wrote about a local auto repair shop: Our wonderful neighborhood shop! These fellows go out of their way to not inconvenience their..........
  • Subscriber from CENTREVILLE, VA wrote about a local auto repair shop: Appointment scheduling was prompt. They were easy to work with and did a good job..........
  • Subscriber from ARLINGTON, VA wrote about a local auto repair shop: OUTSTANDING.......
  • Subscriber from RESTON, VA wrote about a local auto repair shop: They do the work right the first time, they are timely, and they are HONEST!.......
  • Subscriber from MC LEAN, VA wrote about a local auto repair shop: Reliable service somewhat cheaper than dealer service........
  • Subscriber from SILVER SPRING, MD wrote about a local auto repair shop: I went to Beahms Auto Service based on a good review in CHECKBOOK and was..........
  • Subscriber from ARLINGTON, VA wrote about a local auto repair shop: Half the price for brake replacement compared to dealer or Mr Tire.......
  • Subscriber from FAIRFAX, VA wrote about a local auto repair shop: They were very reasonable. My car was fixed when they said it would be and..........
  • Subscriber from VIENNA, VA wrote about a local auto repair shop: The best mechanics around. The B & M team has serviced our cars for years,..........