 |
V O B Saab received 50 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
11565 Old Georgetown Rd
Rockville, MD
Phone: 240-292-1070
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
50 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
BMW Excluservice, Rockville, MD
|
| · |
Goodyear Auto Service Center, Rockville, MD
|
| · |
Ourisman's Rockmont Chevrolet, Rockville, MD
|
| · |
Motor Works, Rockville, MD
|
| · |
Reed Brothers Automotive, Rockville, MD
|
| · |
Scandinavian Import Service Center, Rockville, MD
|
| · |
Fitzgerald Auto Mall, Rockville, MD
|
| · |
Euro Werkes Imports, Rockville, MD
|
| · |
Certified Auto Repair, Rockville, MD
|
| · |
Butler Automotive Service, Rockville, MD
|
| · |
Merchant's Tire & Auto, Rockville, MD
|
| · |
Herson's Honda, Rockville, MD
|
| · |
Rockville Automotive & Truck, Rockville, MD
|
| · |
Rockville Auto & Truck II, Rockville, MD
|
| · |
A Plus Auto Services, Rockville, MD
|
| · |
National Tire & Battery, Rockville, MD
|
| · |
Wrenchmasters Auto Care, Rockville, MD
|
| · |
German Auto Works, Rockville, MD
|
| · |
Rockville Porsche Audi, Rockville, MD
|
| · |
Autobahn Car Service, Rockville, MD
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from WOODBRIDGE, VA wrote about a local auto repair shop:
Tony of the gold team always try to make each visit a good one. Toyota..........
-
Subscriber from SILVER SPRING, MD wrote about a local auto repair shop:
Been using them for over 20 years. Great family-owned business........
-
Subscriber from SPRINGFIELD, VA wrote about a local auto repair shop:
extremely competent very quick response Honest & pleasant.......
-
Subscriber from BOWIE, MD wrote about a local auto repair shop:
I bought my BMW at Russel even though it was not convenient for me to..........
-
Subscriber from WOODBRIDGE, VA wrote about a local auto repair shop:
Bobby is great. The only issue with his shop is that he is so good..........
-
Subscriber from ROCKVILLE, MD wrote about a local auto repair shop:
They have been outstanding for years!.......
-
Subscriber from SILVER SPRING, MD wrote about a local auto repair shop:
Super honest and really pleasant to deal with........
-
Subscriber from HAMILTON, VA wrote about a local auto repair shop:
They have always done the work properly, although their prices (like most dealers) are high........
-
Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
After my experience with the service department, Id seriously consider buying my next car from..........
-
Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
Excellent service from responsible, helpful, capable experts in car repair........
-
Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
Steves is fantastic! Honest and friendly, always keeping the customers interests at heart........
-
Subscriber from FALLS CHURCH, VA wrote about a local auto repair shop:
Expensive and they run up bill, but seem to do a good job.......
|
|
|
 |