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White Oak Exxon received 40 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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11177 New Hampshire Ave
Silver Spring, MD
Phone: 301-681-4188
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
40 ratings |
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G & G Service Center, Silver Spring, MD
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Colesville Sunoco, Silver Spring, MD
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White Oak Exxon, Silver Spring, MD
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MileOne Herb Gordon Nissan, Silver Spring, MD
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Auto Shoppe, Silver Spring, MD
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Herb Gordon Subaru, Silver Spring, MD
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DARCARS Lexus, Silver Spring, MD
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Burnt Mills Auto Service, Silver Spring, MD
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DARCARS Toyota Scion, Silver Spring, MD
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Glenmont BP, Silver Spring, MD
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Burnt Mills Sunoco, Silver Spring, MD
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Burnt Mills BP, Silver Spring, MD
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Sport Honda Service Center, Silver Spring, MD
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Liberty Fairland Auto Service, Silver Spring, MD
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G & S Automotive, Silver Spring, MD
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Beltway Car Care, Silver Spring, MD
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Sport Honda, Silver Spring, MD
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AmFor Automotive Parts & Service, Silver Spring, MD
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Colesville Exxon, Silver Spring, MD
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Mercedes-Benz of Silver Spring, Silver Spring, MD
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from FAIRFAX STATION, VA wrote about a local auto repair shop:
Very knowledgeable; keeps up to date through continuing training and investment in current diagnostic tools........
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Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
Had water pump replaced in 2002 Audi in January. Only rebuilt parts now available for..........
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Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
Expensive.......
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Subscriber from GREAT FALLS, VA wrote about a local auto repair shop:
Excellent people to work with.......
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Subscriber from DAMASCUS, MD wrote about a local auto repair shop:
I have used a number of mechanics over the years, none to trump the quality..........
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Subscriber from GERMANTOWN, MD wrote about a local auto repair shop:
The guys are more pleasant than you would think car guys would be........
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Subscriber from DAYTON, MD wrote about a local auto repair shop:
They provide great service at a reasonable price........
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Subscriber from SPRINGFIELD, VA wrote about a local auto repair shop:
If it dont need done, theyll tell you. Or if its a warrenty item theyll..........
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Subscriber from NORTH POTOMAC, MD wrote about a local auto repair shop:
Very helpful.......
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Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
Tony and his mechanics are Great guys and they stand by their work! They are..........
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Subscriber from ROCKVILLE, MD wrote about a local auto repair shop:
Most honest people in the business. Cant say enough good things about their overall service..........
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Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
We were very pleased with Mervs work. The company rebuilt the transmission on one of..........
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Subscriber from WOODBRIDGE, VA wrote about a local auto repair shop:
Good and extremely honest!Buddy did a 90,000 mile service to my Subaru Outback. During the..........
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