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Ourisman Chevy Buick GMC received 33 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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1800 Old Richmond Hwy
Alexandria, VA
Phone: 703-329-1300
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
33 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| What makes of vehicles does shop repair? |
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Passport Nissan of Alexandria, Alexandria, VA
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Lindsay Lexus of Alexandria, Alexandria, VA
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Automotive Service Garage, Alexandria, VA
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Bradham Auto Electric, Alexandria, VA
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Arlington Forest Service Center, Alexandria, VA
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Huntington Car Care, Alexandria, VA
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Hollin Hall Automotive, Alexandria, VA
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Mount Vernon Car Care Center, Alexandria, VA
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Firestone Complete Auto Care, Alexandria, VA
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Franconia Gulf, Alexandria, VA
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Duke & Pickett Service Center, Alexandria, VA
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Merchant's Tire & Auto, Alexandria, VA
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Sears, Alexandria, VA
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Wiygul Automotive, Alexandria, VA
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Alexandria Toyota, Alexandria, VA
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Don Beyer Volvo Subaru Kia, Alexandria, VA
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Japanese Auto City, Alexandria, VA
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Don Allen Service Center, Alexandria, VA
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Franconia Shell Service Center, Alexandria, VA
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Landmark Towers Sunoco, Alexandria, VA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from ROCKVILLE, MD wrote about a local auto repair shop:
Sam is one of the best mechanics Ive had the pleasure to work with. He..........
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Subscriber from LEESBURG, VA wrote about a local auto repair shop:
A+ service here........
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Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
We have taken our cars to Tony Lee,s for over 15 years. We have found..........
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Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
Have used Tonys for years. They explain everything, and do repairs in the best way..........
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Subscriber from MC LEAN, VA wrote about a local auto repair shop:
If you have a Porsche, this is the place to go!.......
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Subscriber from GAITHERSBURG, MD wrote about a local auto repair shop:
This place is great. Work is done right the first time and it keeps costing..........
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Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
The shop itself isnt pretty, but I wholly trust their experience and guidance - and..........
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Subscriber from SPRINGFIELD, VA wrote about a local auto repair shop:
Better Nissan knowledge than shop specializing in Nissan........
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Subscriber from BRISTOW, VA wrote about a local auto repair shop:
Have two Toyotas for 8 years and service has been excellent........
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Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
exhaust/muffler replacement & water pump install - excellent work.......
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Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
Outstanding service, have never encountered an issue. As a dealer, they can be more costly..........
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Subscriber from HERNDON, VA wrote about a local auto repair shop:
Spent 45 minutes checking out complaint re transmission. Found only problem was loose axle bolt...........
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Subscriber from GAINESVILLE, VA wrote about a local auto repair shop:
I have had several models of Toyota repaired and serviced and the quality of service..........
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Subscriber from CHEVY CHASE, MD wrote about a local auto repair shop:
Ive been taking my cars (Volvo & Hondas) to Kensington Auto clinic for 15 years..........
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