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How does Duke & Pickett Service Center Rate?
Duke & Pickett Service Center received 55 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
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Duke & Pickett Service Center
5200 Duke St
Alexandria, VA
Phone: 703-751-7242



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What can Consumers' CHECKBOOK tell you about Duke & Pickett Service Center?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 55 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from MITCHELLVILLE, MD wrote about a local auto repair shop: Great mechanic! Very honest!.......
  • Subscriber from OAKTON, VA wrote about a local auto repair shop: Great service at an excellent price. Mortys price was almost half what another repair shop..........
  • Subscriber from SILVER SPRING, MD wrote about a local auto repair shop: Couldnt ask for a better auto repair shop; they are the best!.......
  • Subscriber from SILVER SPRING, MD wrote about a local auto repair shop: would recommenf fair price - ready when promised.......
  • Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop: I have a 2003 Toyota Prius still covered by an extended warranty, so we go..........
  • Subscriber from CHEVY CHASE, MD wrote about a local auto repair shop: Seemed very honest, not trying to gauge me........
  • Subscriber from UPPER MARLBORO, MD wrote about a local auto repair shop: A very courteous,knowledgeable and honest business. They evaluated my cars (96 Volvo) problems quickly and..........
  • Subscriber from HERNDON, VA wrote about a local auto repair shop: Very pleasnt, competent, and reasonable. A pleasure to deal with........
  • Subscriber from ARLINGTON, VA wrote about a local auto repair shop: They are very competent........
  • Subscriber from VIENNA, VA wrote about a local auto repair shop: A great and fairly priced auto repair service located in the heart of Tysons (not..........
  • Subscriber from SPRINGFIELD, VA wrote about a local auto repair shop: Used their service over almost 40 years without one take back to redo of completed..........
  • Subscriber from WASHINGTON, DC wrote about a local auto repair shop: Have been going to this car shop since late 70s. Its ever-difficult for me to..........
  • Subscriber from ARLINGTON, VA wrote about a local auto repair shop: It should tell you something that Mark Weissman gets straight 100% ratings from every single..........
  • Subscriber from COLLEGE PARK, MD wrote about a local auto repair shop: Experienced, competent, honest and reasonably priced........
  • Subscriber from WASHINGTON, DC wrote about a local auto repair shop: Highly recommended. Moshe is very conscientious and professional........
  • Subscriber from FAIRFAX, VA wrote about a local auto repair shop: Im not a big dealer fan, but I have to be fair and give Landmark..........
  • Subscriber from WHEATON, MD wrote about a local auto repair shop: Gary Mendelson who now runs Charles Automotive has upgraded the ambiance and still offers the..........
  • Subscriber from SILVER SPRING, MD wrote about a local auto repair shop: service advisors are superior!.......