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Firestone Complete Auto Care received 28 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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7619 Richmond Hwy
Alexandria, VA
Phone: 703-768-1444
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
28 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| What makes of vehicles does shop repair? |
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Ourisman Chevy Buick GMC, Alexandria, VA
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Alexandria Toyota, Alexandria, VA
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Lindsay Lexus of Alexandria, Alexandria, VA
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Don Beyer Volvo Subaru Kia, Alexandria, VA
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Merchant's Tire & Auto, Alexandria, VA
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Arlington Forest Service Center, Alexandria, VA
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Tony's Auto Service, Alexandria, VA
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Shirley Duke Shell, Alexandria, VA
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Fairlington Sunoco Ultra Service Center, Alexandria, VA
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Lindsay Cadillac, Alexandria, VA
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Midas, Alexandria, VA
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Kingstowne Auto Care, Alexandria, VA
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Mount Vernon Car Care Center, Alexandria, VA
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Sears, Alexandria, VA
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A-One Auto Repair & Body Shop, Alexandria, VA
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Alexandria Bavarian Service, Alexandria, VA
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Franconia Gulf, Alexandria, VA
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BMW of Alexandria, Alexandria, VA
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Land Rover Alexandria, Alexandria, VA
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Automotive Service Garage, Alexandria, VA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from ROCKVILLE, MD wrote about a local auto repair shop:
Very busy small shop, very honest........
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Subscriber from SILVER SPRING, MD wrote about a local auto repair shop:
They are diffucult with their service hour pick up is a problem but great work...........
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Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
Been with them for years. Honest and affordable........
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Subscriber from ARLINGTON, VA wrote about a local auto repair shop:
Had my car in for a recall, shuttle to metro (Ballston) was prompt and a..........
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Subscriber from BETHESDA, MD wrote about a local auto repair shop:
Excellent, and has been consistent for all the 12 years we have discovered them. My..........
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Subscriber from SILVER SPRING, MD wrote about a local auto repair shop:
Has been willing to install parts I obtained at lower cost than they could find...........
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Subscriber from CLARKSBURG, MD wrote about a local auto repair shop:
Quality of service is execellent. Prices are 30% below local Toyota Dearlership rates. All mechanics..........
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Subscriber from MC LEAN, VA wrote about a local auto repair shop:
This is now the: Pimmit Hills Sunoco Service Center........
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Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
Only works on BMWs. Off the beaten path but worth it!.......
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Subscriber from CLINTON, MD wrote about a local auto repair shop:
accurate service. honest........
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Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop:
I drive a 1996 Honda Accord. It has been serviced exclusively by Landmark Honda for..........
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Subscriber from LEESBURG, VA wrote about a local auto repair shop:
Very good experience.......
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Subscriber from MC LEAN, VA wrote about a local auto repair shop:
They try hard not to recommend services you dont need........
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Subscriber from SILVER SPRING, MD wrote about a local auto repair shop:
Very happy with this garages service........
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Subscriber from BOWIE, MD wrote about a local auto repair shop:
They charged 15% less than their repair estimate!.......
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