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How does Franconia Shell Service Center Rate?
Franconia Shell Service Center received 106 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
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Franconia Shell Service Center
6136 Franconia Rd
Alexandria, VA
Phone: 703-971-9686



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What can Consumers' CHECKBOOK tell you about Franconia Shell Service Center?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 106 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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· Franconia Shell Service Center, Alexandria, VA
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from ROCKVILLE, MD wrote about a local auto repair shop: Bob Brittain gives his personal attention to every vehicale as though it were his own..........
  • Subscriber from STERLING, VA wrote about a local auto repair shop: Very good experience with this shop, will definitely return in the future. Had a small..........
  • Subscriber from LAUREL, MD wrote about a local auto repair shop: Weve taken our Lexus their twice for routine maintenance (timing belt replacement, brake/transmission/radiator flush) and..........
  • Subscriber from RESTON, VA wrote about a local auto repair shop: First time and was quite impressed.......
  • Subscriber from SILVER SPRING, MD wrote about a local auto repair shop: Very happy with this garages service........
  • Subscriber from HERNDON, VA wrote about a local auto repair shop: I brought my 4runner in for new brakes and an oil change. Received the oil..........