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Subscribe to Washington Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Sears and 598 other local auto repair shops.

How does Sears Rate?
Sears received 12 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
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  • Read CHECKBOOK's free advice on choosing a local auto repair shop. Free Article
Sears
6001 Duke St
Alexandria, VA
Phone: 703-914-2228



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What can Consumers' CHECKBOOK tell you about Sears?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 12 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
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many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from ALEXANDRIA, VA wrote about a local auto repair shop: Porsche of Arlington has started paying better attention to service customers, now catering to owners..........
  • Subscriber from ARLINGTON, VA wrote about a local auto repair shop: expensive but worth it........
  • Subscriber from ARLINGTON, VA wrote about a local auto repair shop: Take all three cars to them and have for years...honest, quality service!.......
  • Subscriber from WOODBRIDGE, VA wrote about a local auto repair shop: Just like Mac before him; Buddy is the BEST!!!.......
  • Subscriber from COLUMBIA, MD wrote about a local auto repair shop: Excellent place to bring your vehicle for most any repair, great bunch of guys,.......
  • Subscriber from WASHINGTON, DC wrote about a local auto repair shop: Excellent diagnostic services, courteous, honest and fairly priced........
  • Subscriber from GERMANTOWN, MD wrote about a local auto repair shop: These guys are honest! Others had told me I needed brake work and Precision Auto..........
  • Subscriber from SILVER SPRING, MD wrote about a local auto repair shop: This was the first time I did buisness with this shop and I am fully..........
  • Subscriber from WASHINGTON, DC wrote about a local auto repair shop: Excellent!.......