 |
A A Auto Service received 121 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
|
 |
120 W Jefferson St Rear
Falls Church, VA
Phone: 703-522-3440
"For years, one of my most favorite consumer publications has been Washington Consumers' CHECKBOOK. It's where I always go to check on the best car-repair shops, plumbers, furniture stores, doctors, roofers, cobblers, etc. You name the field, CHECKBOOK has price and quality ratings for the companies."
"If you don't have a friend or a neighbor who happens to know a great doctor or contractor for every occasion, you might try Washington Consumers' CHECKBOOK magazine."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
| Does shop get CHECKBOOK's top rating () for price? |
... answers available |
|
| Number of customer survey ratings: |
121 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
|
| · |
Pimmitt Hills Sunoco, Falls Church, VA
|
| · |
Radley Acura, Falls Church, VA
|
| · |
London Auto Services, Falls Church, VA
|
| · |
Curry's Auto Service, Falls Church, VA
|
| · |
Herb's Auto Repair, Falls Church, VA
|
| · |
Bill Page Honda, Falls Church, VA
|
| · |
Loehmann's Plaza Shell, Falls Church, VA
|
| · |
Drive European, Falls Church, VA
|
| · |
Seven Corners Sunoco, Falls Church, VA
|
| · |
Craftsman Automotive, Falls Church, VA
|
| · |
City Sunoco, Falls Church, VA
|
| · |
A A Auto Service, Falls Church, VA
|
| · |
Bill Page Toyota Scion, Falls Church, VA
|
| · |
Skyline Automotive, Falls Church, VA
|
| · |
Hogan & Son's Goodyear, Falls Church, VA
|
| · |
Don's Sunoco, Falls Church, VA
|
| · |
Volkswerks, Falls Church, VA
|
| · |
The Car Doctor, Falls Church, VA
|
| · |
Sears, Falls Church, VA
|
| · |
Swedish Motor Cars, Falls Church, VA
|
|
many more......
|
|
|
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from MANASSAS, VA wrote about a local auto repair shop:
All of the staff at Bills are very customer oriented, They look for ways to..........
-
Subscriber from SPRINGFIELD, VA wrote about a local auto repair shop:
Consistently good service over a period of many years. Advises when repairs are not needed..........
-
Subscriber from WASHINGTON, DC wrote about a local auto repair shop:
small repair shop providing first rate repairs and service........
-
Subscriber from SILVER SPRING, MD wrote about a local auto repair shop:
Have tried a number of shops. Autoworks constantly has superior service at half the cost...........
-
Subscriber from DUMFRIES, VA wrote about a local auto repair shop:
Their service department is the best. I bought my second Honda through this dealer because..........
-
Subscriber from SILVER SPRING, MD wrote about a local auto repair shop:
Outstanding work and service- and the owners (Sam) integrity is impeccable. Extremely knowledgeable and always..........
-
Subscriber from BETHESDA, MD wrote about a local auto repair shop:
The owner himself drove me home after leaving my car, and picked me up after..........
-
Subscriber from ARLINGTON, VA wrote about a local auto repair shop:
They replaced my timing belt and did other work. Everything went well and cost seemed..........
-
Subscriber from BETHESDA, MD wrote about a local auto repair shop:
Great people - informal, sensible........
|
|
|
 |
