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AIG, |
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Allstate, |
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Ameriprise/IDS, |
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Amica Mutual, |
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Chubb, |
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Encompass, |
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Fireman's Fund/Allianz, |
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GEICO, |
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Liberty Mutual, |
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Progressive, |
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Safeco, |
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State Farm, |
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The Hartford, |
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Travelers, |
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USAA, |
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See how Erie scored based on 343 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Number of customer survey ratings: |
343 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "speed of claim payment"? |
| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote on 11/18/09
- Claim was against auto insured by Geico who did not wish to pay. I am..........
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Subscriber from SILVER SPRING, MD wrote on 10/15/09
- they dropped my insurance after ttwenty years of coverage and one accident.......
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Subscriber from BRANDYWINE, MD wrote on 09/22/09
- Always seemless and pleasant experience........
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Subscriber from OAK HILL, VA wrote on 09/09/09
- Claim denied after having Erie for 20 plus years and an Erie customer for all..........
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Subscriber from DARNESTOWN, MD wrote on 08/19/09
- No one else than Erie.......
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Subscriber from CHEVY CHASE, MD wrote on 07/29/09
- Top of the line.......
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Subscriber from FAIRFAX, VA wrote on 07/29/09
- I was recently in an accident that was no fault. I am currently getting the..........
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Subscriber from FAIRFAX, VA wrote on 07/21/09
- prompt and professional.......
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Subscriber from OLNEY, MD wrote on 07/20/09
- I've had Erie for over 30 years, McMichael Insurance out of Germantown. Really excellent service..........
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Subscriber from SILVER SPRING, MD wrote on 07/06/09
- I am very pleased with the service I've received from Erie Insurance Company, and am..........
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- See more comments at Washington Consumers' CHECKBOOK.
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