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Washington Consumers' CHECKBOOK > Easy Money: Most Washington Area Consumers Can Save Hundreds by Changing Auto Insurance > GEICO
 
Washington Consumers' CHECKBOOK > Easy Money: Most Washington Area Consumers Can Save Hundreds by Changing Auto Insurance
GEICO

See how GEICO scored based on 1217 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Whether or not firm received our top rating for quality?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about GEICO?
Number of customer survey ratings: 1217 ratings
What percent of customers rated firm "superior" for "simplicity of claim procedures": Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "speed of claim payment"?
What percent of customers rated firm "superior" for "adequacy of claim payment"?
What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"?
What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"?
What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"?
What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"?
And much more:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 09/16/09
This was a claim against a Geico insured motorist.......
Subscriber from ARLINGTON, VA wrote on 09/15/09
Very good and helpful service. The original estimate for repairing the car was $1,5000 with..........
Subscriber from KENSINGTON, MD wrote on 09/10/09
Premium was not raised due to accident nor was my coverage reduced. Accident was my..........
Subscriber from SPRINGFIELD, VA wrote on 09/10/09
We've only had GEICO. Through several minor issues and a totalled car, they've always been..........
Subscriber from ALEXANDRIA, VA wrote on 09/10/09
Forced to add renter to policy because they do not have other coverage........
Subscriber from CHEVY CHASE, MD wrote on 09/09/09
1. Claims representative mis-identified a replacement part (specified std instead of hi-intensity discharge headlamps), and..........
Subscriber from SILVER SPRING, MD wrote on 09/08/09
Rates were raised hundreds $........
Subscriber from LEESBURG, VA wrote on 09/08/09
We saved a whole bunch of money on our car insurance when we LEFT Geico...........
Subscriber from FORT WASHINGTON, MD wrote on 09/08/09
I enrolled with Geico in 2008 after being with Allstate for over 30 years (without..........
Subscriber from KENSINGTON, MD wrote on 09/01/09
Neighbor hit my parked car. Gieco (their carrier) was slow to respond because my car..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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