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AIG, |
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Ameriprise/IDS, |
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Amica Mutual, |
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Chubb, |
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Encompass, |
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Erie, |
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Fireman's Fund/Allianz, |
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GEICO, |
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Liberty Mutual, |
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Metropolitan, |
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Nationwide, |
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Progressive, |
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Safeco, |
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State Farm, |
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The Hartford, |
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Travelers, |
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USAA, |
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many more...... |
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See how Allstate scored based on 303 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Number of customer survey ratings: |
303 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "speed of claim payment"? |
| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FAIRFAX, VA wrote on 08/24/09
- Not used their claim service but purchasing the policy was pain-free and prices are very..........
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Subscriber from DUMFRIES, VA wrote on 08/24/09
- UNINSURED MOTORIST CLAIM WAS A NIGHTMARE TAKING SEVERAL MONTHS TO RECEIVE COMPENSATION FOR CARE DAMAGES........
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Subscriber from CENTREVILLE, VA wrote on 06/30/09
- I couldn't be happier with Allstate and their accident forgiveness. My husband rear ended 3..........
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Subscriber from ARLINGTON, VA wrote on 06/30/09
- Excellent service!!.......
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Subscriber from ALEXANDRIA, VA wrote on 06/27/09
- Allstate gets our vote for each and every claim we've had over the years -..........
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Subscriber from SPRINGFIELD, VA wrote on 11/16/08
- I had my windshield broken while driving - I called Allstate and the next day..........
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Subscriber from LANHAM, MD wrote on 09/11/08
- Above average service and courtesy........
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Subscriber from ANNANDALE, VA wrote on 08/15/08
- I've been with them for over 20 years and I couldn't be happier........
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Subscriber from GREENBELT, MD wrote on 08/13/08
- I was a very expensive customer for Allstate this year but they treated me great..........
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Subscriber from ROCKVILLE, MD wrote on 08/13/08
- Not a customer, but the did a fine job settling an insurance claim against one..........
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- See more comments at Washington Consumers' CHECKBOOK.
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