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Agriculture Federal Credit Union, |
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Andrews Federal Credit Union, |
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APL Federal Credit Union, |
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Apple Federal Credit Union, |
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Arlington Virginia Federal Credit Union, |
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Bank of America, |
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Bank-Fund Staff Federal Credit Union, |
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Burke & Herbert Bank & Trust, |
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Cardinal Bank, |
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Chevy Chase Bank, |
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Citibank, |
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CommonWealth One Federal Credit Union, |
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COMSTAR Federal Credit Union, |
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Congressional Federal Credit Union, |
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Damascus Community Bank, |
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Department of Commerce Federal Credit Union, |
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E*Trade Bank, |
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EagleBank, |
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Energy Federal Credit Union, |
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Fairfax County Employees Federal Credit Union, |
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First Horizon, |
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Fort Belvoir Federal Credit Union, |
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Greater Atlantic Bank, |
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HEW Federal Credit Union, |
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Independence Federal Savings Bank, |
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many more...... |
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See how BB&T scored based on 953 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
953 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WOODBRIDGE, VA wrote on 10/29/09
- Pleasant staff but speed of service is slow and they made a mistake on a..........
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Subscriber from HERNDON, VA wrote on 09/29/09
- Being a community bank they have lost their way. I have had over a $100,000...........
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Subscriber from POOLESVILLE, MD wrote on 09/24/09
- The branch in our community has been the best of any BB&T that I have..........
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Subscriber from SPRINGFIELD, VA wrote on 09/15/09
- They are even better than First Virginia, which they bought out........
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Subscriber from ALEXANDRIA, VA wrote on 09/15/09
- Almost all my banking is done online........
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Subscriber from SPRINGFIELD, VA wrote on 09/09/09
- Banks across the board are adequate in service any more.......
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Subscriber from VIENNA, VA wrote on 09/08/09
- The banking staff has been great however, the person that opened the account put in..........
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Subscriber from FALLS CHURCH, VA wrote on 09/01/09
- Have dealt with several branches and all staff has been friendly and helpful.......
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Subscriber from WASHINGTON, DC wrote on 08/31/09
- Great bank; excellent service........
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Subscriber from ALEXANDRIA, VA wrote on 08/24/09
- Great customer service........
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- See more comments at Washington Consumers' CHECKBOOK.
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