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Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service > Burke & Herbert Bank & Trust
 
Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service
Burke & Herbert Bank & Trust

See how Burke & Herbert Bank & Trust scored based on 301 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Whether or not firm received our top rating for quality?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Burke & Herbert Bank & Trust?
Bank Specific Info
Locales serviced: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Approximate number of branches in area:
CHECKBOOK Ratings
Number of customer survey ratings: 301 ratings
What percent of customers rated firm "superior" for "overall service"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "pleasantness of staff"?
What percent of customers rated firm "superior" for "knowledge of staff"?
What percent of customers rated firm "superior" for "speed of service":
What percent of customers rated firm "superior" for "reasonableness of fee policies"?
What percent of customers rated firm "superior" for "convenience of hours":
What percent of customers rated firm "superior" for "clarity of written communications"?
And much more:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WOODBRIDGE, VA wrote on 11/22/09
Not only the safest bank in the area but the most well run from the..........
Subscriber from ALEXANDRIA, VA wrote on 09/09/09
The best! Great online access as well........
Subscriber from LORTON, VA wrote on 08/26/09
They must hire the worst least qualified people they can find........
Subscriber from ALEXANDRIA, VA wrote on 08/25/09
NO other bank in the area can compare with the 150 year old bank with..........
Subscriber from ARLINGTON, VA wrote on 08/24/09
The only thing that could be improved is the online system. It is only adequate........
Subscriber from FALLS CHURCH, VA wrote on 08/24/09
The onsite bank staff is great. The "customer service" telephone staff is horrid -- they..........
Subscriber from FALLS CHURCH, VA wrote on 08/19/09
When I deposited a large check from the sale of stock from a major company,..........
Subscriber from GAINESVILLE, VA wrote on 08/09/09
I've banked with B&H for 10 years, used various branches, and have never had any..........
Subscriber from ALEXANDRIA, VA wrote on 08/05/09
Terrific establishment.......
Subscriber from ALEXANDRIA, VA wrote on 07/29/09
After getting "battered" around with some of the mega banks for 15 years, while looking..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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