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Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service > Cardinal Bank
 
Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service
Cardinal Bank

See how Cardinal Bank scored based on 72 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Whether or not firm received our top rating for quality?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Cardinal Bank?
Bank Specific Info
Locales serviced: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Approximate number of branches in area:
CHECKBOOK Ratings
Number of customer survey ratings: 72 ratings
What percent of customers rated firm "superior" for "overall service"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "pleasantness of staff"?
What percent of customers rated firm "superior" for "knowledge of staff"?
What percent of customers rated firm "superior" for "speed of service":
What percent of customers rated firm "superior" for "reasonableness of fee policies"?
What percent of customers rated firm "superior" for "convenience of hours":
What percent of customers rated firm "superior" for "clarity of written communications"?
And much more:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 08/03/09
Changed from larger "chain" bank to Cardinal several years ago and continue to be delighted..........
Subscriber from LEESBURG, VA wrote on 08/02/09
Small town service from a chain bank - we did not think it was possible..........
Subscriber from ROUND HILL, VA wrote on 10/21/08
After reviewing the various checking accounts offered by Cardinal, I went to the Purcellville branch..........
Subscriber from ASHBURN, VA wrote on 09/16/08
Very friendly - opened a child's bank account here........
Subscriber from POTOMAC FALLS, VA wrote on 09/11/08
I've been really pleased with this bank........
Subscriber from ALEXANDRIA, VA wrote on 06/30/08
Small and friendly staff at Alexandria branch office.......
Subscriber from FALLS CHURCH, VA wrote on 09/15/07
This bank tends to introduce new products and then force additional account openings (and attendant..........
Subscriber from CHANTILLY, VA wrote on 09/12/07
Nice to deal with a bank that remembers you even if you are not loaded..........
Subscriber from ALEXANDRIA, VA wrote on 06/26/07
After 4 years with this bank I've quit it. Fees are high. Service slow. Frustrating..........
Subscriber from ROCKVILLE, MD wrote on 06/01/07
Their home equity loan application service is inadequate........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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