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Agriculture Federal Credit Union, |
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Andrews Federal Credit Union, |
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APL Federal Credit Union, |
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Apple Federal Credit Union, |
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Arlington Virginia Federal Credit Union, |
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Bank of America, |
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Bank-Fund Staff Federal Credit Union, |
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BB&T, |
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Burke & Herbert Bank & Trust, |
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Cardinal Bank, |
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Citibank, |
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CommonWealth One Federal Credit Union, |
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COMSTAR Federal Credit Union, |
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Congressional Federal Credit Union, |
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Damascus Community Bank, |
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Department of Commerce Federal Credit Union, |
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E*Trade Bank, |
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EagleBank, |
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Energy Federal Credit Union, |
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Fairfax County Employees Federal Credit Union, |
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First Horizon, |
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Fort Belvoir Federal Credit Union, |
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Greater Atlantic Bank, |
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HEW Federal Credit Union, |
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Independence Federal Savings Bank, |
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many more...... |
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See how Chevy Chase Bank scored based on 1853 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
1853 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote on 09/18/09
- new drive-in/walk-up ATM system needed serious de-bugging during first several weeks..........
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Subscriber from BETHESDA, MD wrote on 09/16/09
- Rates for savings, CDs, etc. lower than other banks; staff has not been knowledgeable and..........
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Subscriber from CHEVY CHASE, MD wrote on 09/16/09
- Experience was in the refinancing of mortgage-not a great experience!.......
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Subscriber from RESTON, VA wrote on 09/15/09
- We have had our accounts with this bank since we moved to Virginia in 1997..........
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Subscriber from ROCKVILLE, MD wrote on 09/14/09
- This pertains specifically to the Rock Creek Village branch on Norbeck Road in Rockville........
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Subscriber from ARLINGTON, VA wrote on 09/09/09
- The manager of my branch and most of the others are very pleasant. In addition,..........
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Subscriber from SILVER SPRING, MD wrote on 09/09/09
- Chevy Chase Bank on Georgia Ave in Silver Spring actually makes it a practice to..........
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Subscriber from ROCKVILLE, MD wrote on 09/09/09
- Gave access to my checking account 2 years after I divorced my spouse and removed..........
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Subscriber from BETHESDA, MD wrote on 09/08/09
- The quality and legibility of xeroxed cancelled checks has dramatically worsened, and they charge a..........
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Subscriber from SILVER SPRING, MD wrote on 09/02/09
- Most of my interaction with them today is via computor.......
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- See more comments at Washington Consumers' CHECKBOOK.
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