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Agriculture Federal Credit Union, |
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Andrews Federal Credit Union, |
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APL Federal Credit Union, |
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Apple Federal Credit Union, |
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Arlington Virginia Federal Credit Union, |
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Bank of America, |
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Bank-Fund Staff Federal Credit Union, |
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BB&T, |
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Burke & Herbert Bank & Trust, |
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Cardinal Bank, |
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Chevy Chase Bank, |
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CommonWealth One Federal Credit Union, |
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COMSTAR Federal Credit Union, |
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Congressional Federal Credit Union, |
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Damascus Community Bank, |
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Department of Commerce Federal Credit Union, |
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E*Trade Bank, |
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EagleBank, |
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Energy Federal Credit Union, |
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Fairfax County Employees Federal Credit Union, |
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First Horizon, |
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Fort Belvoir Federal Credit Union, |
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Greater Atlantic Bank, |
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HEW Federal Credit Union, |
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Independence Federal Savings Bank, |
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many more...... |
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See how Citibank scored based on 286 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
286 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ARLINGTON, VA wrote on 09/18/09
- Excellent online banking.......
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Subscriber from WASHINGTON, DC wrote on 09/09/09
- Robin Burton is particularly helpful to me........
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Subscriber from ARLINGTON, VA wrote on 08/24/09
- There is always a wait for this bank and it is very expensive........
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Subscriber from DUNN LORING, VA wrote on 07/20/09
- At each window at their Gallows Rd. location, the counter is too high for me,..........
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Subscriber from ARLINGTON, VA wrote on 07/03/09
- Very confusing website, sudden changes in fees for ATM withdrawls, difficulty using the ATMs to..........
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Subscriber from ROCKVILLE, MD wrote on 06/30/09
- The person who opened our account told us that we would get $300 after 4..........
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Subscriber from FAIRFAX, VA wrote on 06/26/09
- Citibank turned my deceased Mom's accounts that were NEVER DELINQUENT over to a debt collector...........
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Subscriber from SILVER SPRING, MD wrote on 09/11/08
- I have banked with (Citibank Branch 730) located at 9400 Georgia Avenue, Silver Spring, MD..........
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Subscriber from WASHINGTON, DC wrote on 08/25/08
- Citibank seems to always try to sell--when you phone to ask a question, the end..........
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Subscriber from BETHESDA, MD wrote on 08/16/08
- Our branch in Potomac, MD has consistently provided friendly and prompt service........
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- See more comments at Washington Consumers' CHECKBOOK.
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