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Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service > Sandy Spring Bank
 
Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service
Sandy Spring Bank

See how Sandy Spring Bank scored based on 394 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Whether or not firm received our top rating for quality?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Sandy Spring Bank?
Bank Specific Info
Locales serviced: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Approximate number of branches in area:
CHECKBOOK Ratings
Number of customer survey ratings: 394 ratings
What percent of customers rated firm "superior" for "overall service"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "pleasantness of staff"?
What percent of customers rated firm "superior" for "knowledge of staff"?
What percent of customers rated firm "superior" for "speed of service":
What percent of customers rated firm "superior" for "reasonableness of fee policies"?
What percent of customers rated firm "superior" for "convenience of hours":
What percent of customers rated firm "superior" for "clarity of written communications"?
And much more:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SILVER SPRING, MD wrote on 09/09/09
Many of the employees at my branch greet me by name, and welcome my children..........
Subscriber from ROCKVILLE, MD wrote on 09/08/09
Overall, this bank seems to really service the banking needs of the community. What more..........
Subscriber from EDGEWATER, MD wrote on 09/08/09
Online banking program could use some convenience updates........
Subscriber from POTOMAC, MD wrote on 08/24/09
Great!!.......
Subscriber from BRINKLOW, MD wrote on 07/27/09
An old fashioned neighborhood bank where you can establish a relationship. Sadly there are very..........
Subscriber from SILVER SPRING, MD wrote on 07/22/09
community banking at its best.......
Subscriber from ROCKVILLE, MD wrote on 07/15/09
Relatively small bank with good service. Informal........
Subscriber from SILVER SPRING, MD wrote on 09/11/08
recent reduction of hours are a hardship for working customers........
Subscriber from COLUMBIA, MD wrote on 09/02/08
Sandy Spring is the only bank that I've ever liked........
Subscriber from KENSINGTON, MD wrote on 07/18/08
great people to work with.......
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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