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Agriculture Federal Credit Union, |
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Andrews Federal Credit Union, |
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APL Federal Credit Union, |
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Apple Federal Credit Union, |
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Arlington Virginia Federal Credit Union, |
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Bank of America, |
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Bank-Fund Staff Federal Credit Union, |
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BB&T, |
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Burke & Herbert Bank & Trust, |
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Cardinal Bank, |
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Chevy Chase Bank, |
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Citibank, |
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CommonWealth One Federal Credit Union, |
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COMSTAR Federal Credit Union, |
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Congressional Federal Credit Union, |
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Damascus Community Bank, |
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Department of Commerce Federal Credit Union, |
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E*Trade Bank, |
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EagleBank, |
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Energy Federal Credit Union, |
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Fairfax County Employees Federal Credit Union, |
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First Horizon, |
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Fort Belvoir Federal Credit Union, |
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Greater Atlantic Bank, |
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HEW Federal Credit Union, |
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many more...... |
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See how SunTrust Bank scored based on 1510 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
1510 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ALEXANDRIA, VA wrote on 11/21/09
- SunTrust recently automatically changed the type of checking account that I have and now charge..........
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Subscriber from SILVER SPRING, MD wrote on 09/18/09
- When I make a mistake, they charge me some fee - fine. But when they..........
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Subscriber from BETHESDA, MD wrote on 09/16/09
- Wildwood Branch in Bethesda is particularly good with such helpful staff........
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Subscriber from FAIRFAX, VA wrote on 09/16/09
- At the Safeway in Pam Am Shopping Center, in Fairfax, VA.......
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Subscriber from BOWIE, MD wrote on 09/15/09
- Understaffed at my branch. Never have more than two tellers on duty for inside/drive-thru services...........
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Subscriber from ALEXANDRIA, VA wrote on 09/15/09
- When I moved (back in 2007), I transfered my money from the credit union to..........
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Subscriber from ARLINGTON, VA wrote on 09/15/09
- Some of the staff at this bank's Lee Highway branch are not to be trusted........
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Subscriber from SPRINGFIELD, VA wrote on 09/15/09
- I use their online Bill Pay service, which I can't live without now. It sends..........
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Subscriber from SILVER SPRING, MD wrote on 09/09/09
- Chevy Chase Lake branch exemplary!.......
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Subscriber from ARLINGTON, VA wrote on 09/09/09
- Overall better than satisfactory. It has been my primary bank for over 20 years........
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- See more comments at Washington Consumers' CHECKBOOK.
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