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Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service > Apple Federal Credit Union
 
Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service
Apple Federal Credit Union

See how Apple Federal Credit Union scored based on 113 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Whether or not firm received our top rating for quality?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Apple Federal Credit Union?
Bank Specific Info
Locales serviced: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Approximate number of branches in area:
CHECKBOOK Ratings
Number of customer survey ratings: 113 ratings
What percent of customers rated firm "superior" for "overall service"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "pleasantness of staff"?
What percent of customers rated firm "superior" for "knowledge of staff"?
What percent of customers rated firm "superior" for "speed of service":
What percent of customers rated firm "superior" for "reasonableness of fee policies"?
What percent of customers rated firm "superior" for "convenience of hours":
What percent of customers rated firm "superior" for "clarity of written communications"?
And much more:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ANNANDALE, VA wrote on 09/21/09
After 25 years with this credit union, I am closing my accounts - partly due..........
Subscriber from SILVER SPRING, MD wrote on 08/18/08
Not crazy about this credit union - communication when you call for help is not..........
Subscriber from VIENNA, VA wrote on 08/13/08
great bank, but not many locations........
Subscriber from FAIRFAX, VA wrote on 08/05/08
Excellent rates; very helpful staff........
Subscriber from FAIRFAX, VA wrote on 07/31/08
Apple FCU is above other banks and CU i deal with........
Subscriber from FALLS CHURCH, VA wrote on 09/26/06
This is a superior full service financial institution with branches and ATM accessibility throughout the..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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