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Agriculture Federal Credit Union, |
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Andrews Federal Credit Union, |
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APL Federal Credit Union, |
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Apple Federal Credit Union, |
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Arlington Virginia Federal Credit Union, |
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Bank of America, |
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Bank-Fund Staff Federal Credit Union, |
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BB&T, |
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Burke & Herbert Bank & Trust, |
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Cardinal Bank, |
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Chevy Chase Bank, |
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Citibank, |
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CommonWealth One Federal Credit Union, |
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COMSTAR Federal Credit Union, |
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Congressional Federal Credit Union, |
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Damascus Community Bank, |
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Department of Commerce Federal Credit Union, |
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E*Trade Bank, |
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EagleBank, |
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Energy Federal Credit Union, |
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Fairfax County Employees Federal Credit Union, |
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First Horizon, |
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Fort Belvoir Federal Credit Union, |
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Greater Atlantic Bank, |
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HEW Federal Credit Union, |
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many more...... |
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See how NIH Federal Credit Union scored based on 93 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
93 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from BETHESDA, MD wrote on 10/13/09
- Loan rates are good, but interest on savings is poor--like all banks this year........
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Subscriber from WASHINGTON, DC wrote on 08/19/09
- Not as service oriented as some credit unions. Glacial waits are common for special services........
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Subscriber from MC LEAN, VA wrote on 07/07/09
- Service would be much better if I could discuss things with a human being; it's..........
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Subscriber from ROCKVILLE, MD wrote on 07/06/09
- One of the worst banking institutions I've ever had the displeasure of dealing with. They..........
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Subscriber from ROCKVILLE, MD wrote on 09/22/07
- Immediately took care of a problem I had with a faulty ATM transaction. Staff are..........
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Subscriber from BETHESDA, MD wrote on 06/26/07
- Frequent changes in staff, they have no clue what they are doing.......
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Subscriber from COLUMBIA, MD wrote on 12/22/06
- I usually do business with this bank through satellite services which can be found just..........
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Subscriber from SILVER SPRING, MD wrote on 10/10/06
- Limited number of ATMs, the one in my building was constantly out of order until..........
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- See more comments at Washington Consumers' CHECKBOOK.
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