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Agriculture Federal Credit Union, |
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Andrews Federal Credit Union, |
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APL Federal Credit Union, |
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Apple Federal Credit Union, |
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Arlington Virginia Federal Credit Union, |
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Bank of America, |
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Bank-Fund Staff Federal Credit Union, |
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BB&T, |
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Burke & Herbert Bank & Trust, |
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Cardinal Bank, |
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Chevy Chase Bank, |
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Citibank, |
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CommonWealth One Federal Credit Union, |
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COMSTAR Federal Credit Union, |
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Congressional Federal Credit Union, |
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Damascus Community Bank, |
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Department of Commerce Federal Credit Union, |
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E*Trade Bank, |
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EagleBank, |
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Energy Federal Credit Union, |
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Fairfax County Employees Federal Credit Union, |
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First Horizon, |
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Fort Belvoir Federal Credit Union, |
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Greater Atlantic Bank, |
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HEW Federal Credit Union, |
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many more...... |
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See how SECU Credit Union scored based on 73 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
73 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote on 08/27/09
- Staff at the headquarters location is excellent and the on line service is great. Local..........
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Subscriber from SILVER SPRING, MD wrote on 08/27/09
- Manager and staff at "Silver Spring" branch on Tech Road especially knowledgeable and helpful........
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Subscriber from SILVER SPRING, MD wrote on 08/25/08
- I love this credit union! The service, responsiveness to questions, etc everything has been stellar........
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Subscriber from ADELPHI, MD wrote on 09/11/07
- Hard to imagine better services or lower fees........
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Subscriber from JESSUP, MD wrote on 08/09/07
- I really like the credit union except on Fridays which is extremely busy. So I..........
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Subscriber from CHARLOTTE, NC wrote on 10/07/06
- Good service, good rates. Had a problem with my direct deposit, SECU wouldn't correct the..........
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- See more comments at Washington Consumers' CHECKBOOK.
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