Consumers Checkbook Masthead Logo Subscribe | Login
Sunday, November 22, 2009
Other Firms
· Agriculture Federal Credit Union,
· Andrews Federal Credit Union,
· APL Federal Credit Union,
· Apple Federal Credit Union,
· Arlington Virginia Federal Credit Union,
· Bank of America,
· Bank-Fund Staff Federal Credit Union,
· BB&T,
· Burke & Herbert Bank & Trust,
· Cardinal Bank,
· Chevy Chase Bank,
· Citibank,
· CommonWealth One Federal Credit Union,
· COMSTAR Federal Credit Union,
· Congressional Federal Credit Union,
· Damascus Community Bank,
· Department of Commerce Federal Credit Union,
· E*Trade Bank,
· EagleBank,
· Energy Federal Credit Union,
· Fairfax County Employees Federal Credit Union,
· First Horizon,
· Fort Belvoir Federal Credit Union,
· Greater Atlantic Bank,
· HEW Federal Credit Union,
many more......

Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service > State Department Federal Credit Union
 
Washington Consumers' CHECKBOOK > How Banks Rate for Customer Service
State Department Federal Credit Union

See how State Department Federal Credit Union scored based on 97 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Whether or not firm received our top rating for quality?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about State Department Federal Credit Union?
Bank Specific Info
Locales serviced: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Approximate number of branches in area:
CHECKBOOK Ratings
Number of customer survey ratings: 97 ratings
What percent of customers rated firm "superior" for "overall service"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "pleasantness of staff"?
What percent of customers rated firm "superior" for "knowledge of staff"?
What percent of customers rated firm "superior" for "speed of service":
What percent of customers rated firm "superior" for "reasonableness of fee policies"?
What percent of customers rated firm "superior" for "convenience of hours":
What percent of customers rated firm "superior" for "clarity of written communications"?
And much more:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WASHINGTON, DC wrote on 09/15/09
I have been a member of this credit union since the 1980's. I have used..........
Subscriber from WHEATON, MD wrote on 07/31/08
It is very difficult to get answers to questions by telephone and impossible by letter...........
Subscriber from LANSDOWNE, VA wrote on 07/23/08
Charges for services (like online bill-pay) that PNC provides for free........
Subscriber from FALLS CHURCH, VA wrote on 09/19/07
Member since 1962. Service always good. Free ATM use at every 7-11 in the U.S...........
Subscriber from RESTON, VA wrote on 08/28/07
They haven't been able to offer all the services I've needed, but it's convenient (where..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
CarBargains Home      CHECKBOOK Home      Privacy      Security      About      Contact Us
Copyright 2009 Center for the Study of Services. All Rights Reserved.
CHECKBOOK is a trademark and service mark of the Center for the Study of Services and is registered with the US Patent and Trademark Office.