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Agriculture Federal Credit Union, |
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Andrews Federal Credit Union, |
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APL Federal Credit Union, |
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Apple Federal Credit Union, |
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Arlington Virginia Federal Credit Union, |
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Bank of America, |
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Bank-Fund Staff Federal Credit Union, |
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BB&T, |
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Burke & Herbert Bank & Trust, |
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Cardinal Bank, |
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Chevy Chase Bank, |
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Citibank, |
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CommonWealth One Federal Credit Union, |
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COMSTAR Federal Credit Union, |
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Congressional Federal Credit Union, |
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Damascus Community Bank, |
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Department of Commerce Federal Credit Union, |
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E*Trade Bank, |
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EagleBank, |
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Energy Federal Credit Union, |
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Fairfax County Employees Federal Credit Union, |
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First Horizon, |
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Fort Belvoir Federal Credit Union, |
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Greater Atlantic Bank, |
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HEW Federal Credit Union, |
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many more...... |
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See how PNC scored based on 169 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Locales serviced: |
Available exclusively to CHECKBOOK Subscribers. |
| Approximate number of branches in area: |
| Number of customer survey ratings: |
169 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "pleasantness of staff"? |
| What percent of customers rated firm "superior" for "knowledge of staff"? |
| What percent of customers rated firm "superior" for "speed of service": |
| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
| What percent of customers rated firm "superior" for "convenience of hours": |
| What percent of customers rated firm "superior" for "clarity of written communications"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WASHINGTON, DC wrote on 11/20/09
- BANK ONLINE ONLY 95% OF THE TIME; GREAT ONLINE BANKING PROGRAM; NO ATM FEES.......
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Subscriber from HERNDON, VA wrote on 09/29/09
- Yes they are a large bank, but they seem to have a small bank approach,..........
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Subscriber from BOYDS, MD wrote on 09/27/09
- Made errors which required additional visits, but branch manager cleared these up........
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Subscriber from WASHINGTON, DC wrote on 09/16/09
- Only deal with the bank on line.......
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Subscriber from GAITHERSBURG, MD wrote on 09/16/09
- Staff knowledge varies with branches. At one branch, no one seemed to know how to..........
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Subscriber from WASHINGTON, DC wrote on 09/15/09
- Improvement since past years........
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Subscriber from SILVER SPRING, MD wrote on 09/13/09
- Pros: I enjoy the "small town friendliness" and being on a first-name basis with all..........
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Subscriber from ROCKVILLE, MD wrote on 09/09/09
- PNC is now in Riggs Bank's old location on Dupont Circle. I had used Riggs..........
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Subscriber from WASHINGTON, DC wrote on 09/08/09
- I love PNC bank. My favorite thing is that they NEVER charge for ATM transactions...........
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Subscriber from POTOMAC, MD wrote on 08/24/09
- Excellent service and open at important times.......
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- See more comments at Washington Consumers' CHECKBOOK.
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