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Monday, November 23, 2009
Other Firms
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Washington Consumers' CHECKBOOK > Bike Peddlers > Big Wheel Bikes
 
Washington Consumers' CHECKBOOK > Bike Peddlers
Big Wheel Bikes
3119 Lee Hwy
Arlington, VA
Phone: 703-522-1110

See how Big Wheel Bikes scored based on 61 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Big Wheel Bikes?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 61 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Big Wheel Bikes "superior" for "doing work properly"?
What percent of customers rated Big Wheel Bikes "superior" for "starting and completing work promptly"?
What percent of customers rated Big Wheel Bikes "superior" for "letting you know cost early"?
What percent of customers rated Big Wheel Bikes "superior" for "advice on service options and costs"?
What percent of customers rated Big Wheel Bikes "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote on 08/24/09
good experience with mechanics here.......
Subscriber from ARLINGTON, VA wrote on 08/05/09
The absolute worst experience I've ever had at a bike shop. They took a week..........
Subscriber from ARLINGTON, VA wrote on 07/26/09
1-The overall tune-up and replacement of the rear wheel on my old ten-speed was fine,..........
Subscriber from ARLINGTON, VA wrote on 07/21/09
Very expensive for 5 minutes work to put a small tube on a tire when..........
Subscriber from ARLINGTON, VA wrote on 04/11/09
The careless, slip-shod work on my semi-annual bicycle nearly cost me my life -- twice...........
Subscriber from ARLINGTON, VA wrote on 07/10/08
My tire was going flat repeatedly, and I eventually figured out that a spoke had..........
Subscriber from ARLINGTON, VA wrote on 01/06/08
My major complaint is with the over-all owner of Big Wheel. I had a legitimate..........
Subscriber from ARLINGTON, VA wrote on 08/28/07
good location - decent service - good discounts for WABA.......
Subscriber from WASHINGTON, DC wrote on 03/10/07
These comments refer to the DC store on Champlain St. in Georgetown, which wasn't on..........
Subscriber from ARLINGTON, VA wrote on 10/15/06
I've rented bikes here, but they don't seem too strong on the helping figure out..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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