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A-1 Cycling, Herndon, VA |
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All American Bicycle Center, Damascus, MD |
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Bicycle Outfitters, Leesburg, VA |
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Bicycle Pro Shop, Washington, DC |
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Big Wheel Bikes, Bethesda, MD |
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Big Wheel Bikes, Arlington, VA |
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Big Wheel Bikes, Alexandria, VA |
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Bike Club, Falls Church, VA |
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Bike Doctor, Waldorf, MD |
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Bike Lane, Burke, VA |
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Bikes at Vienna, Vienna, VA |
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Bob's Bikes, Poolesville, MD |
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Bonzai Sports Center, Falls Church, VA |
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Capitol Hill Bikes, Washington, DC |
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City Bikes, Washington, DC |
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City Bikes, Chevy Chase, MD |
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College Park Bicycles, College Park, MD |
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Gaithersburg Bicycle Sales, Gaithersburg, MD |
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Griffin Cycle, Bethesda, MD |
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Hudson Trail Outfitters, Washington, DC |
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Hudson Trail Outfitters, Rockville, MD |
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Hudson Trail Outfitters, Fairfax, VA |
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Hudson Trail Outfitters, Arlington, VA |
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Hudson Trail Outfitters, |
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Laurel Bicycle Center, Laurel, MD |
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3731 University Blvd W #B
Kensington, MD
Phone: 301-949-3338
See how Bike Express scored based on 54 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
54 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Bike Express "superior" for "doing work properly"? |
| What percent of customers rated Bike Express "superior" for "starting and completing work promptly"? |
| What percent of customers rated Bike Express "superior" for "letting you know cost early"? |
| What percent of customers rated Bike Express "superior" for "advice on service options and costs"? |
| What percent of customers rated Bike Express "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from CHEVY CHASE, MD wrote on 09/15/09
- Good fast and cheap.......
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Subscriber from WASHINGTON, DC wrote on 09/09/09
- Excellent work and good prices. Helped ship my bike to another city for a ride........
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Subscriber from KENSINGTON, MD wrote on 09/11/08
- Prompt,reliable, and reasonable service........
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Subscriber from KENSINGTON, MD wrote on 10/25/06
- This is a one-person shop operated by a man who likes his work. He is..........
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Subscriber from BETHESDA, MD wrote on 10/17/06
- Not everything was completed properly the first time.......
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- See more comments at Washington Consumers' CHECKBOOK.
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