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A-1 Cycling, Herndon, VA |
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All American Bicycle Center, Damascus, MD |
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Bicycle Outfitters, Leesburg, VA |
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Bicycle Pro Shop, Washington, DC |
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Big Wheel Bikes, Bethesda, MD |
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Big Wheel Bikes, Arlington, VA |
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Big Wheel Bikes, Alexandria, VA |
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Bike Club, Falls Church, VA |
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Bike Doctor, Waldorf, MD |
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Bike Express, Kensington, MD |
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Bike Lane, Burke, VA |
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Bikes at Vienna, Vienna, VA |
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Bob's Bikes, Poolesville, MD |
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Bonzai Sports Center, Falls Church, VA |
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Capitol Hill Bikes, Washington, DC |
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City Bikes, Washington, DC |
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City Bikes, Chevy Chase, MD |
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College Park Bicycles, College Park, MD |
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Gaithersburg Bicycle Sales, Gaithersburg, MD |
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Griffin Cycle, Bethesda, MD |
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Hudson Trail Outfitters, Washington, DC |
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Hudson Trail Outfitters, Rockville, MD |
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Hudson Trail Outfitters, Fairfax, VA |
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Hudson Trail Outfitters, Arlington, VA |
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Laurel Bicycle Center, Laurel, MD |
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See how Hudson Trail Outfitters scored based on 115 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
115 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Hudson Trail Outfitters "superior" for "doing work properly"? |
| What percent of customers rated Hudson Trail Outfitters "superior" for "starting and completing work promptly"? |
| What percent of customers rated Hudson Trail Outfitters "superior" for "letting you know cost early"? |
| What percent of customers rated Hudson Trail Outfitters "superior" for "advice on service options and costs"? |
| What percent of customers rated Hudson Trail Outfitters "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WASHINGTON, DC wrote on 07/29/09
- Brought my bike in for a tuneup and once the group behind the counter was..........
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Subscriber from BETHESDA, MD wrote on 08/25/08
- Service was purchase of new tires and installing them. Price quote was for tires only,..........
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Subscriber from WASHINGTON, DC wrote on 08/13/08
- Normally only one tech on duty, with dual responsibility for sales of new bikes and..........
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Subscriber from WASHINGTON, DC wrote on 08/11/08
- I took my bike in for an overhaul. The chain came off as soon as..........
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Subscriber from WASHINGTON, DC wrote on 10/03/06
- This is more of a serious recreation store rather than a "pro" shop. The man..........
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- See more comments at Washington Consumers' CHECKBOOK.
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