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A-1 Cycling, Herndon, VA |
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All American Bicycle Center, Damascus, MD |
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Bicycle Outfitters, Leesburg, VA |
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Bicycle Pro Shop, Washington, DC |
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Big Wheel Bikes, Bethesda, MD |
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Big Wheel Bikes, Arlington, VA |
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Big Wheel Bikes, Alexandria, VA |
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Bike Club, Falls Church, VA |
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Bike Doctor, Waldorf, MD |
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Bike Express, Kensington, MD |
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Bike Lane, Burke, VA |
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Bikes at Vienna, Vienna, VA |
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Bob's Bikes, Poolesville, MD |
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Bonzai Sports Center, Falls Church, VA |
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Capitol Hill Bikes, Washington, DC |
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City Bikes, Washington, DC |
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City Bikes, Chevy Chase, MD |
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College Park Bicycles, College Park, MD |
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Gaithersburg Bicycle Sales, Gaithersburg, MD |
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Griffin Cycle, Bethesda, MD |
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Hudson Trail Outfitters, Washington, DC |
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Hudson Trail Outfitters, Rockville, MD |
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Hudson Trail Outfitters, Fairfax, VA |
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Hudson Trail Outfitters, Arlington, VA |
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Hudson Trail Outfitters, |
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See how Performance Bicycle scored based on 479 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
479 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Performance Bicycle "superior" for "doing work properly"? |
| What percent of customers rated Performance Bicycle "superior" for "starting and completing work promptly"? |
| What percent of customers rated Performance Bicycle "superior" for "letting you know cost early"? |
| What percent of customers rated Performance Bicycle "superior" for "advice on service options and costs"? |
| What percent of customers rated Performance Bicycle "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from BETHESDA, MD wrote on 09/08/09
- They are wonderful. Twice they have repaired my son's bike right away and at no..........
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Subscriber from VIENNA, VA wrote on 07/29/09
- They get the job done for a fair price, but communication is not one of..........
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Subscriber from GREAT FALLS, VA wrote on 07/28/09
- Left my bike there for routine maintenance. Took 2-3 days longer than estimated. When I..........
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Subscriber from OAK HILL, VA wrote on 07/06/09
- Took bike in for tuneup; not ready when promised due to backlog of service work...........
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Subscriber from SPRINGFIELD, VA wrote on 07/06/09
- I purchased a bicycle at Performance and brought it back for the thirty-day "free tune-up"...........
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Subscriber from VIENNA, VA wrote on 01/20/09
- Actually, I haven't been to this store in years, after consistently bad experiences with several..........
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Subscriber from GAITHERSBURG, MD wrote on 09/12/08
- Middle Men There With Bad Attititudes: We Now Go To Gaithersburg Performance & Bicycle on..........
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Subscriber from HERNDON, VA wrote on 09/11/08
- Don't take your bike here for work. Slow service, poor work and terrible customer service...........
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Subscriber from ALEXANDRIA, VA wrote on 09/01/08
- I had my bike converted to a compact double crank set; it took three visits..........
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Subscriber from MANASSAS, VA wrote on 08/20/08
- They have had my bike for just over 6 months to replace a small part..........
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- See more comments at Washington Consumers' CHECKBOOK.
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