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A-1 Cycling, Herndon, VA |
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All American Bicycle Center, Damascus, MD |
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Bicycle Outfitters, Leesburg, VA |
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Bicycle Pro Shop, Washington, DC |
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Big Wheel Bikes, Bethesda, MD |
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Big Wheel Bikes, Arlington, VA |
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Big Wheel Bikes, Alexandria, VA |
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Bike Club, Falls Church, VA |
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Bike Doctor, Waldorf, MD |
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Bike Express, Kensington, MD |
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Bike Lane, Burke, VA |
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Bikes at Vienna, Vienna, VA |
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Bob's Bikes, Poolesville, MD |
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Bonzai Sports Center, Falls Church, VA |
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Capitol Hill Bikes, Washington, DC |
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City Bikes, Washington, DC |
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City Bikes, Chevy Chase, MD |
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College Park Bicycles, College Park, MD |
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Gaithersburg Bicycle Sales, Gaithersburg, MD |
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Griffin Cycle, Bethesda, MD |
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Hudson Trail Outfitters, Washington, DC |
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Hudson Trail Outfitters, Rockville, MD |
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Hudson Trail Outfitters, Fairfax, VA |
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Hudson Trail Outfitters, Arlington, VA |
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Hudson Trail Outfitters, |
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See how Spokes Etc scored based on 449 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
449 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Spokes Etc "superior" for "doing work properly"? |
| What percent of customers rated Spokes Etc "superior" for "starting and completing work promptly"? |
| What percent of customers rated Spokes Etc "superior" for "letting you know cost early"? |
| What percent of customers rated Spokes Etc "superior" for "advice on service options and costs"? |
| What percent of customers rated Spokes Etc "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ALEXANDRIA, VA wrote on 11/20/09
- simple tune ups were done very well -- costs were about average........
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Subscriber from ALEXANDRIA, VA wrote on 09/09/09
- One time I brought the bike in for repair, the staff fiddled with it and..........
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Subscriber from FORT WASHINGTON, MD wrote on 09/08/09
- Outstanding service and staff........
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Subscriber from ALEXANDRIA, VA wrote on 08/31/09
- Great staff who know their products........
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Subscriber from ALEXANDRIA, VA wrote on 08/24/09
- Great retail shop and excellent repair technicians........
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Subscriber from CHEVY CHASE, MD wrote on 08/19/09
- Excellent service........
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Subscriber from ALEXANDRIA, VA wrote on 08/04/09
- I've bought three bikes from this store and had them all maintained there. The service..........
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Subscriber from MC LEAN, VA wrote on 08/03/09
- Bike maintenance service thorough. Knowledgeable staff........
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Subscriber from FAIRFAX, VA wrote on 07/07/09
- impersonal.......
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Subscriber from SPRINGFIELD, VA wrote on 07/06/09
- I haven't done a lot of business at Spokes - only took my bicycle in..........
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- See more comments at Washington Consumers' CHECKBOOK.
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