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A-1 Cycling, Herndon, VA |
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All American Bicycle Center, Damascus, MD |
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Bicycle Outfitters, Leesburg, VA |
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Bicycle Pro Shop, Washington, DC |
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Big Wheel Bikes, Bethesda, MD |
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Big Wheel Bikes, Arlington, VA |
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Big Wheel Bikes, Alexandria, VA |
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Bike Club, Falls Church, VA |
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Bike Doctor, Waldorf, MD |
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Bike Express, Kensington, MD |
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Bike Lane, Burke, VA |
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Bikes at Vienna, Vienna, VA |
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Bob's Bikes, Poolesville, MD |
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Bonzai Sports Center, Falls Church, VA |
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Capitol Hill Bikes, Washington, DC |
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City Bikes, Washington, DC |
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City Bikes, Chevy Chase, MD |
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College Park Bicycles, College Park, MD |
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Gaithersburg Bicycle Sales, Gaithersburg, MD |
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Griffin Cycle, Bethesda, MD |
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Hudson Trail Outfitters, Washington, DC |
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Hudson Trail Outfitters, Rockville, MD |
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Hudson Trail Outfitters, Fairfax, VA |
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Hudson Trail Outfitters, Arlington, VA |
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Hudson Trail Outfitters, |
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224 E Maple Ave
Vienna, VA
Phone: 703-281-2004
See how Spokes Etc scored based on 167 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
167 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Spokes Etc "superior" for "doing work properly"? |
| What percent of customers rated Spokes Etc "superior" for "starting and completing work promptly"? |
| What percent of customers rated Spokes Etc "superior" for "letting you know cost early"? |
| What percent of customers rated Spokes Etc "superior" for "advice on service options and costs"? |
| What percent of customers rated Spokes Etc "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
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| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from MC LEAN, VA wrote on 08/03/09
- Bike maintenance service thorough. Knowledgeable staff........
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Subscriber from FAIRFAX, VA wrote on 07/07/09
- impersonal.......
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Subscriber from VIENNA, VA wrote on 01/20/09
- I am a former bike mechanic myself, so I do most of my own repairs...........
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Subscriber from VIENNA, VA wrote on 09/15/08
- Great experience with all staff. Top Quality products........
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Subscriber from VIENNA, VA wrote on 09/11/08
- An excellent bike shop for family and casual (i.e., non-fanatical) cyclists........
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Subscriber from RESTON, VA wrote on 08/21/08
- For regular maintenance would prefer an appointment system. Eight days is too long to be..........
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Subscriber from VIENNA, VA wrote on 09/26/07
- These guys know how to market bikes. They do not know how to fix them...........
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- See more comments at Washington Consumers' CHECKBOOK.
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