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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Bike Peddlers > Big Wheel Bikes
 
Washington Consumers' CHECKBOOK > Bike Peddlers
Big Wheel Bikes
2 Prince St
Alexandria, VA
Phone: 703-739-2300

See how Big Wheel Bikes scored based on 40 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Big Wheel Bikes?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 40 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Big Wheel Bikes "superior" for "doing work properly"?
What percent of customers rated Big Wheel Bikes "superior" for "starting and completing work promptly"?
What percent of customers rated Big Wheel Bikes "superior" for "letting you know cost early"?
What percent of customers rated Big Wheel Bikes "superior" for "advice on service options and costs"?
What percent of customers rated Big Wheel Bikes "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ALEXANDRIA, VA wrote on 12/07/07
I took my bike in for a tune-up, and while they were doing that, the..........
Subscriber from ALEXANDRIA, VA wrote on 10/05/06
Excellent work on several tire repair jobs and a tire replacement--offered to inspect and re-use..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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